Habib Ur Rahman

• Nobroker (2017 - Present)
• Relation Manager (2017)

a)Started career as Relation Manager - Used to help customers to find the rental properties as per requirements, Top incentive earner for 6 months.

b) Promoted to Unit Lead within six months.

C)Have got multiple awards as overall performer & Rising star.

• Unit Lead (12-07-2017 - 30-04-2020)

a) Led a team of 7 Relationship managers as Unit Lead.

b) Progressed to Assistant Team Leader.

• Assistant Team Leader (01-05-2020 - 30-06-2021)

a) Was taking care of the team as unit head + helping team leader in all the core metrics & was taking sessions with low performers.

b) Promoted to Team Leader.

• Team Leader (01-07-2021 - 31-01-2022)
• Assistant Manager (01-02-2022 - 30-06-2022)
• Senior Assistant Manager (01-07-2022 - 30-06-2024)
• Manager (01-07-2024 - Present)

Summary :

• Managing a team of 70+ Relationship Managers, 3 Team Leaders, and 9 Unit Leaders.
• Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate possible risks.
• Tracking core metrics and driving input metrics for desired results.
• Was preparing the incentive structure at executive & leadership level
• Conducting weekly reviews with leaders to discuss performance and improvement areas.
• Suggesting enhancements to app and dashboards.
• Planning headcount and handling hiring.
• Founding member of Monetisation Plan (TSPP) and built a team of 30+ Relationship Managers and 60+ BDA's
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.