Aishwarya

• Own end-to-end branch operations, including revenue, admissions, and team performance.

• Developed and executed strategic plans to drive lead conversion and enrollments.
• Oversaw branch P&L, budgeting, and operational planning, aligned to growth goals.
• Trained and mentored the sales team on counseling, follow-ups, and objection handling.

• Built strong school and college partnerships, and executed local outreach campaigns. Improved customer retention and satisfaction through proactive engagement.

• Supported the business head in daily operations, sales planning, and lead management.
• Handled team KPIs, sales targets, and employee performance tracking.
• Developed and delivered counseling modules for students and parents.
• Ensured high-quality pre- and post-admission services.

• Successfully achieved 325 student admissions in a single academic year through strategic lead engagement and counseling.
• Conducted in-depth analysis of financial data, market trends, and competitor activities to identify growth opportunities and enhance profitability.
• Developed performance metrics and KPIs to evaluate individual and team contributions toward enrollment targets.
• Collaborated with senior leadership to identify and assess strategic acquisition opportunities aligned with organizational goals.
• Actively generated and nurtured leads through various channels to meet monthly and quarterly admission targets.
• Ensured that sales strategies were aligned with company objectives, adapting them based on evolving market dynamics.
• Continuously reviewed and optimized the sales funnel, improving conversion ratios and lead quality over time.
• Regularly monitored and analyzed key sales metrics, including revenue trends, conversion rates, and team productivity.
• Prepared and presented detailed reports on sales performance and forecasts to senior management.
• Leveraged data and insights to make evidence-based decisions, refining tactics for better outcomes.

• Conducted needs assessments to identify training gaps in product knowledge among team members.
• Developed engaging training content and delivered live product demonstrations for new joiners.
• Evaluated trainee progress through assessments, quizzes, and practical tests.
• Provided technical guidance to customer service teams for resolving product-related issues.
• Maintained training records, attendance logs, and learning databases.
• Identified upskilling opportunities based on feedback from employees and customers.
• Delivered training through diverse formats such as role-playing, simulations, and workshops.
• Coordinated cross-functional sessions and collaborated with stakeholders to ensure training alignment.
• Participated in industry seminars to update content with current product trends.
• Managed client contracts for training engagements, including fees and deliverables.