Srijita Bhattacharya
Summary
Dynamic HR & Administrative Assistant with proven expertise at KnowBoundariesABA in payroll administration and onboarding processes. Adept at enhancing workflows through effective communication and problem-solving skills, I successfully managed employee queries and improved operational efficiency, ensuring compliance and satisfaction across diverse teams.
Overview
3
3
years of professional experience
Work History
HR & Administrative Assistant
KnowBoundariesABA
07.2025 - 12.2025
- Handled onboarding & offboarding with full compliance
- Supported payroll processing using Gusto
- Coordinated benefits enrollment to ensure compliance and timely processing
- Managed leave tracking and reporting
- Managed HR inbox and efficiently resolved employee queries to enhance support
- Managed executive calendars across time zones
- Created SOPs using AI tools to streamline workflows and improve accessibility
Catalog Assistant
Amazon
12.2024 - 12.2025
- Resolved over 50 data errors daily, enhancing overall listing accuracy
- Improved listing accuracy and quality
- Conducted catalog audits for global listings to ensure data integrity
- Facilitated communication between departments to improve project update efficiency.
- Managed calendar and scheduling for team meetings and appointments.
HR Operations Assistant
Property Wize LLC
08.2025 - 10.2025
- Coordinated high-volume interview schedules across teams to streamline recruitment process
- Audited HR documents for accuracy
- Crafted internal communications to clarify hiring processes for stakeholders
- Managed scheduling of maintenance requests and facilitated prompt communication with vendors
- Handled customer inquiries professionally, ensuring timely resolution and satisfaction.
Customer Support & QA Specialist
Amazon
10.2023 - 03.2024
- Managed multiple chats with high accuracy, enhancing customer interactions
- Improved customer satisfaction metrics
- Performed QA audits for email and chat support to ensure quality standards
- Investigated fraud and payment disputes
Process Executive
Datacore Systems / Cognizant
11.2022 - 07.2023
- Maintained high accuracy in digital content analysis
- Classified and validated data to ensure accuracy and reliability.
- Executed daily tasks with precision to meet operational demands in a fast-paced environment.
- Proposed innovative ideas and solutions to improve team outcomes and effectiveness.
Education
PG Diploma - Mass Communication
Jadavpur University
BA - Journalism & Mass Communication
University of Calcutta
Skills
- Payroll administration
- Onboarding processes
- HR compliance
- Calendar management
- Benefits coordination
- Customer relationship management
- Document auditing
- Project coordination
- Scheduling interviews
- Problem solving
- Effective communication
Timeline
HR Operations Assistant
Property Wize LLC
08.2025 - 10.2025
HR & Administrative Assistant
KnowBoundariesABA
07.2025 - 12.2025
Catalog Assistant
Amazon
12.2024 - 12.2025
Customer Support & QA Specialist
Amazon
10.2023 - 03.2024
Process Executive
Datacore Systems / Cognizant
11.2022 - 07.2023
PG Diploma - Mass Communication
Jadavpur University
BA - Journalism & Mass Communication
University of Calcutta