Hailee Potts
Lafayette
Summary
Detail-oriented and patient-focused Assessment Manager with a proven track record of collaborating effectively in dynamic treatment teams to advance psychiatric care amongst diverse populations. Passionate, dedicated and committed to streamlining patient assessment procedures, paired with providing comprehensive and personalized care while ensuring the progress of well-being within each individual patient.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assessment Manager
Sycamore Springs
11.2024 - Current
- Provided ongoing support to team members by offering guidance on best practices for conducting assessments, fostering professional growth among staff members.
- Incorporated feedback from various sources to enhance the overall quality of assessment projects, resulting in more reliable data collection and improved decision-making processes.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assessment Specialist
Sycamore Springs
11.2023 - 11.2024
- Performed comprehensive assessments with patients seeking inpatient or outpatient treatment for mental health and substance abuse conditions and coordinated with providers to determine appropriate level of care.
- Completed the administrative process of inpatient admission and precertification of care with external payers.
Case Manager
Community Mental Health
04.2023 - 07.2023
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Client Service Specialist
Community Mental Health
08.2022 - 04.2023
- Responded to the crisis hotline- providing mobile crisis intervention, therapeutic care, de-escalation and connection to community resources for behavioral emergency conditions.
- Assisted with hospital diversions, direct inpatient placements, psychological evaluation testing, and safety management.
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI05.2022
Skills
- Treatment Team Communication
- Data entry
- Behavioral and Crisis Intervention
- Assessment Administration
Certification
- Spartan Student Leader Award (2022)
- PSI CHI Lifetime Membership (2021)
- CPR (2023)
- Crisis Intervention Prevention (2023)
Timeline
Assessment Manager
Sycamore Springs
11.2024 - Current
Assessment Specialist
Sycamore Springs
11.2023 - 11.2024
Case Manager
Community Mental Health
04.2023 - 07.2023
Client Service Specialist
Community Mental Health
08.2022 - 04.2023
Bachelor of Science - Psychology
Michigan State University
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