Hailey L. Pickett
Anderson
Summary
Detail-oriented quality technician committed to ensuring compliance with strict specifications. Proficient in visual and dimensional inspections, precision measurement, and collaborative problem-solving to enhance product quality and drive process improvements.
Overview
11
11
years of professional experience
Work History
Quality Technician
NTN Driveshaft
Anderson
06.2025 - Current
- An NTN Bearing Quality Technician ensures manufactured products meet strict specifications by inspecting raw materials, in-process parts, and finished goods, often using precision tools like calipers and micrometers. They document test results, manage non-conforming materials, perform audits, and maintain calibration on equipment to prevent defects, ultimately supporting quality standards and process improvements.
- Inspection: Performed visual and dimensional inspections of bearings and components at startup, during production, and upon completion.
- Measurement: Utilize precision tools such as calipers, micrometers, and drop indicators to verify parts meet specifications.
- Documented inspection results and maintained daily reports, ensuring accurate data handling for re-work and scrap management.
- Managed non-conformance by identifying, tagging, and segregating rejected or suspect parts to prevent defects.
- Equipment Maintenance: Ensure measuring tools are calibrated, clean, and in good working order.
- Collaborated with production and engineering teams to resolve quality issues and propose improvements, enhancing overall quality processes.
Production Controller/ Heavy Machine Operator
NTN Driveshaft
Anderson
06.2024 - Current
- Analyzed inventory levels, ensuring stock availability for uninterrupted production.
- Collaborated with cross-functional teams, resolving production issues to minimize downtime.
- Completed daily paperwork, tracking staffing levels, production output, and inventory status for operational oversight.
Receiving/OSY Asst. Manager
Menards Inc.
Anderson
01.2024 - 06.2024
Order Pickup & Delivery Manager
Menards Inc.
Anderson
05.2023 - 01.2024
- Oversaw customer experience during ordering, loading, and delivery of materials through third-party delivery companies and guest pick-up area.
- I honestly think one of the most important things to do in opd is basically to keep inventory of what orders you have back there. At my store we go through the bays regularly to put bad tickets/stickers back on the floor. You will have to locate new orders that come in on a location report every day. It is important to always get it done as fast as you can. There are going to be a lot of regulars so get to know peoples faces so that you know exactly what they need when they come to you. I like to try and remember where orders are so that I know exactly where they are if another department asks me about it or if a guest comes in for it. One very important thing to do is try and get to know the store and where product is placed. It makes life in opud much better because you can pull a sticker with ease. When I first started I had to ask where everything was and it took forever to find things but after a while it gets super easy and fast. As other people mentioned you need to get situated with the computer system. If you and your manager ever have free time and are just standing around ask many questions about system V. This department is super fun you just have to figure out how to do a lot of things and then its easy from there.
- Managed delivery schedules to optimize resource allocation and efficiency.
- Coordinated communication between warehouse teams and delivery personnel.
- Oversaw inventory management to ensure timely order fulfillment.
Receiving/OSY Manager
Menards Inc.
Anderson
11.2021 - 05.2023
- As a Receiving/OSY Manager, I supervised and assisted with unloading, sorting, and distribution of all inventory to designated locations. This included anywhere from 5-10 semi-trucks of material every day, both in the store and to the lumberyard. This included management of up to 50+ employees at any given time, their tasks, and the customer service they provided to guests of the store. I physically and electronically received all inventory, special orders, and deliveries through external mail carriers. We also conducted inventory counts and assured accuracy throughout the store, as well as relocation of materials when new plans were submitted from corporate, usually quarterly. This also included training and re-training of employees, carrying out disciplinary action and revision of training programs, and managing expectations and tasks for the team.
- A Menards Outside Yard/Receiving Manager (or Assistant Manager) oversees the receipt of merchandise, manages inventory, and directs the loading of customer vehicles in the yard. This role demands operating heavy machinery (forklifts), coordinating deliveries, ensuring high-level organization, and providing customer service in various weather conditions.
- Oversaw daily operations and ensured efficient store functionality.
- Trained and developed staff to enhance customer service skills.
- Managed inventory levels and coordinated stock replenishment processes.
Floor Supervisor
Menards Inc.
Muncie
10.2017 - 11.2021
- Supervised 10+ employees across multiple check-out lanes, providing guest service to vehicles and managing customer service for returns and exchanges.
- Supervised daily floor operations and ensured compliance with safety standards.
- Trained and mentored new employees on store policies and procedures.
- Managed inventory levels and organized product displays for optimal visibility.
Part-time Crew Member
McDonalds “Faith Corporation”
Alexandria
12.2020 - 07.2021
- Operated cash register and processed customer transactions efficiently.
- Provided excellent customer service and support to foster positive interactions.
- Served food quickly for positive guest experiences.
- Prepared food items following safety and quality standards.
- Ensured cleanliness of workstations and dining areas to enhance guest experience.
- Executed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking, to ensure smooth operations.
- Stocked supplies and organized inventory for daily operations.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Production Manager
McDonalds
Alexandria
09.2015 - 10.2017
- Supervised 10+ employees and ensured the functionality of an entire franchise location, managed inventory delivery multiple times a week, and provided efficient customer and food service in a town with no other fast food options.
- Supervised daily operations to ensure efficient workflow and staff productivity.
- Managed inventory levels to maintain optimal stock for food preparation.
- Trained and mentored staff on operational procedures and customer service standards.
Education
Bachelor of Science - Biology, Biochemistry
Purdue Polytechnic Center
Anderson05-2022
Associate of Science - Biology, Biochemistry
Ivy Tech Community College
Indianapolis12-2020
Technical Certificate - General Studies
Ivy Tech Community College
05-2019
Technical Certificate - Energy Resource Technology
Ivy Tech Community College
12-2018
High School Diploma -
Alexandria-Monroe Public School
Alexandria, IN01-2017
Skills
- Quality documentation
- Material testing
- Data collection
- Osha Training
- Inventory control
- Heavy Equipment Operation
- Sit-down Forklift
- Stand-up Forklift
- Order selector forklift
- Ceiling-mounted Crane
- Stand-up Tugger
- Walkie Stacker
- Electric Pallet Jack
- CPR/EMS Certification
- Employee Management
- Team leadership
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Customer service
- Serv Safe Certification
Skills Certifications
- Osha Training Certificate
- Serv Safe Certification from McDonalds
- Heavy Equipment Operation (6+ years)
- Sit-down Forklift
- Stand-up Forklift
- Order Selector/Platform Standing Forklift
- Ceiling-mounted Crane
- Stand-up Tugger
- Walkie Stacker
- Electric Pallet Jack
- CPR/EMS Certification from NTN Driveshaft Anderson Inc.
- Employee Management (8+ years)
Languages
Japanese
Limited
Timeline
Quality Technician
NTN Driveshaft
06.2025 - Current
Production Controller/ Heavy Machine Operator
NTN Driveshaft
06.2024 - Current
Receiving/OSY Asst. Manager
Menards Inc.
01.2024 - 06.2024
Order Pickup & Delivery Manager
Menards Inc.
05.2023 - 01.2024
Receiving/OSY Manager
Menards Inc.
11.2021 - 05.2023
Part-time Crew Member
McDonalds “Faith Corporation”
12.2020 - 07.2021
Floor Supervisor
Menards Inc.
10.2017 - 11.2021
Production Manager
McDonalds
09.2015 - 10.2017
Bachelor of Science - Biology, Biochemistry
Purdue Polytechnic Center
Associate of Science - Biology, Biochemistry
Ivy Tech Community College
Technical Certificate - General Studies
Ivy Tech Community College
Technical Certificate - Energy Resource Technology
Ivy Tech Community College
High School Diploma -
Alexandria-Monroe Public School