Hailey Schuhmacher
Merrillville
Summary
Results-oriented professional with a strong work ethic and attention to detail. Experienced in high stress situations and interpersonal communication, consistently achieving improved satisfaction through effective decision-making and collaboration with others.
In fast-paced and dynamic environment, developed key skills in team leadership, operational efficiency, and strategic planning. Demonstrated ability to adapt to changing circumstances and drive continuous improvement initiatives. Seeking to transition these skills into new field to contribute to innovative and impactful outcomes.
Offering strong organizational capabilities and eagerness to learn and grow within leadership role. Brings solid foundation in team coordination and process management, demonstrating ability to quickly grasp new concepts and integrate them effectively. Ready to use and develop skills in communication and decision-making within healthcare role.
Overview
3
3
years of professional experience
Work History
Area Lead
McDonald's
Merrillville, IN
11.2023 - Current
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained and mentored team members on efficient workflow practices.
- Implemented process improvements, enhancing customer satisfaction and speed of service.
- Managed inventory control, reducing waste and optimizing stock levels.
- Collaborated with other Area Leads to share best practices and drive overall organizational success through teamwork.
- Monitored team performance, providing feedback and coaching for continuous improvement.
Server
Story Point
Schererville, IN
06.2023 - 10.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in training new staff on restaurant protocols and service standards.
- Managed multiple tables efficiently during peak hours, demonstrating strong multitasking abilities.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Restaurant Hostess
Olive Garden
Orland Park, IL
01.2023 - 06.2023
- Managed guest seating arrangements, optimizing wait times and enhancing dining experience.
- Coordinated with kitchen staff to ensure timely food delivery during peak service hours.
- Trained new host team members on customer service protocols and restaurant procedures.
- Maintained cleanliness and organization of reception area, ensuring positive first impressions.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
Bachelor of Science - Nursing
Purdue University Northwest
Hammond, IN05-2028
High School Diploma -
Hanover Central High School
Cedar Lake, IN06-2023
Skills
- Operations management
- Environmental awareness
- Influencing skills
- Logistics management
- Attention to detail
- Decision-making
- Interpersonal communication
- Strong work ethic
- Memory retention
- Cleanliness standards
Timeline
Area Lead
McDonald's
11.2023 - Current
Server
Story Point
06.2023 - 10.2023
Restaurant Hostess
Olive Garden
01.2023 - 06.2023
Bachelor of Science - Nursing
Purdue University Northwest
High School Diploma -
Hanover Central High School