Haimanti Baisya

Mainframe Project Manager with over 15 years of experience in IBM Mainframe Technology. Proven track record as a Team Lead in both onsite and offshore capacities. Expertise in managing end-to-end software project management activities, ensuring timely deliveries and adherence to quality standards. Successfully executed numerous key projects for major global clients, demonstrating expertise in analysis, design, development, enhancement, maintenance, and production support of mainframe applications. Extensive software development experience and functional knowledge in retail banking, cards and payments, and healthcare industries. Skilled in building, training, and mentoring high-performing teams for consistent delivery of strategic software projects. Adept at identifying cost-effective process improvements to enhance business application systems. Known for multifaceted problem-solving skills, with the ability to analyze problems from multiple perspectives and collaborate with performance enhancement teams to resolve any performance-related issues. Proven experience in managing multiple concurrent software development projects and leading software teams in day-to-day requirements analysis to ensure business needs are met within a fast-paced, dynamic, and globally expanding MNC environment.

• Received numerous Client Appreciations and several awards in Cognizant throughout the years.

• Truist Bank, BFS, Kolkata, India ( 2019-2025) :

Truist Financial Corporation is an American bank holding company offering consumer and commercial banking, securities brokerage, asset management, mortgages, and insurance services. Its Core Online Banking application is a mainframe-based backend system supporting Retail and Commercial Banking, serving as the system of record (SOR) for digital channels like Online Banking, Mobile Banking, and Online Cash Manager. The application manages bill payment and transaction history warehouses, generates General Ledger and Deposit feeds, and processes retail and SBO feeds for Checkfree (Fiserv) and XSTREAM. It also stores digital client alerts and fraud enrolment data while maintaining CICS programs and DB2 databases to support service calls from distributed systems.

• Anthem Inc, Healthcare, Atlanta, USA(2018-2019) :

Anthem Inc. launched IngenioRx, a Pharmacy Benefit Management (PBM) application, partnering with CVS Health for pharmacy services. IngenioRx Financial System Integrated (IFSI) and Stand-alone (IFSS) process drug claims, book paid pharmacy claims to ledgers, and handle invoiced rebates and disbursements. These systems generate interface files for downstream systems like DMS, RMB, PSGL, and IM/EDW. Their goal is to support IngenioRx as an Integrated Carrier for Anthem clients and as a standalone solution for non-Anthem healthcare carriers.

• First Data, Cards & Payments, Atlanta, USA(2009-2018) :

First Data Corporation, a leading U.S. payment processor, provides backend card services for ISOs, banks, and merchants.. Its mainframe-based DBOR and Pin Debit Proprietary application handle PIN debit, EBT, and POS check settlements, receiving transaction data from networks like BUYPASS, ECHO, FDN, GPS, and VISA. It reformats, enriches, and reconciles financial data before sending eligible merchant items for payment. The system also maintains a long-term history database and generates reports for teams like Settlement Operations, Fund Control, and Payment Compliance.

The Merchant Payment System and North Funding applications process transactions, settle payments, and support business users via a Power Builder frontend. These systems enhance efficiency, ensure SLA compliance, reduce costs, and strengthen First Data’s competitive edge.

• Retail & Commercial banking
• Cards & Payments
• Healthcare

Active Cognizant Outreach member since 2009 and volunteered in many outside initiatives in India and USA.