HAIMONTI BISWAS
KOLKATA
Summary
Seasoned Audit & tax assistant with broad background in preparing and processing complex and detailed profits and expenses and filing corporate tax returns. Committed to helping clients with taxes and applying best practices. Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities. Pursuing role with tax preparation services organization.
Overview
7
7
years of professional experience
Work History
AUDIT AND TAX ASSISTANT
SAIHIR CONSULTANT
11.2019 - Current
- Consulted with tax experts to gather and apply sound advice in planning and processing transactions.
- Answered and responded to client queries and concerns by telephone and email to support positive communications and increase satisfaction.
- Maintained and organised electronic and hard files, records and statements to preserve accurate information and enable tracking history.
- Communicated and coordinated with accountants regarding complex tax issues to find valuable solutions for clients.
- Studied records to identify and reconcile discrepancies, avoiding future incidents.
- Prepared and processed meticulous and detailed profits and expenses to file corporate tax returns, meeting timely deadlines.
- Maintained strict client data confidentiality in reviewing and submitting information to comply with privacy laws and regulations.
- Assisted team in preparing indirect tax registration and renewal applications to generate revenue.
- Assessed and reviewed tax data and information while preparing tax returns to verify validity and accuracy.
- Counselled and trained junior tax clerks to deal with guaranteed debt, import and export tax, demonstrating and applying comprehensive knowledge and practices.
Business Development Executive
AXIS BANK LTD
08.2017 - 12.2017
- Developed business growth plans by identifying key clients, critical targets and priority service lines.
- Planned strategic brand-building events to expand product portfolio.
- Cold and warm called 40 new and existing accounts per day.
- Generated business development awareness by implementing in-depth sales and marketing training programmes.
- Improved customer acquisition rates through targeted discussions on market segmentation and pricing strategies.
- Delivered performance updates, quarterly business reviews and planning meetings.
- Maintained up-to-date knowledge of industry, target accounts and competitive landscape.
- Added value to marketing material by introducing creative advertising concepts, driving customer interest.
- Answered customers' questions regarding products, prices and availability.
- Identified cross-selling opportunities through ongoing customer needs analysis.
- Prepared reports and presentations detailing business development activities and outlining new initiatives.
- Researched prospective clients to develop and execute cold call lists.
- Oversaw maintenance of client notes on internal CRM system to facilitate future strategies and key results.
Customer Care Executive
NOVOTUS INFORMATION TECHNOLOGY PVT LTD
06.2017 - 08.2017
- Communicated with clients to obtain a better understanding of needs and make recommendations on appropriate products.
- Maintained extensive knowledge of product range to effectively answer employee and customer queries on product specifications.
- Effectively managed customer complaints, providing smart solutions or escalating to management.
- Ensured positive customer experience was maintained by monitoring through introduction and customer care calls.
- Maintained excellent customer satisfaction by assisting and helping them with any questions, stock queries and complaints.
- Advised business clients on best mix of products for maximum sales and consumer engagement.
- Developed research strategies to assess market demand for new offerings.
Education
Master of Business Administration - FINANCE & INTERNATIONAL BUSINESS
ISBM
07.2024
BACHELOR OF COMMERCE - ACCOUNTING & TAXATION
UNIVERSITY OF CALCUTTA
2017
HIGHER SECONDARY - COMMERCE
PATHA BHAVAN
2014
Skills
- Advanced knowledge in Auditing & taxation
- Tax Compliance Expertise
- Accurate record-keeping
- Stakeholder relationship management
- Tax return preparation
- Customer service and support
- Customer engagement
- Reporting and auditing
- Accuracy
- Written and oral communication
- Organised
Languages
Bengali
Intermediate
B1
Hindi
Beginner
A1
English
Bilingual or Proficient (C2)
Accomplishments
- Recognised by management for professional & friendly behaviours, leading to increased maximum number of clients .
Timeline
AUDIT AND TAX ASSISTANT
SAIHIR CONSULTANT
11.2019 - Current
Business Development Executive
AXIS BANK LTD
08.2017 - 12.2017
Customer Care Executive
NOVOTUS INFORMATION TECHNOLOGY PVT LTD
06.2017 - 08.2017
Master of Business Administration - FINANCE & INTERNATIONAL BUSINESS
ISBM
BACHELOR OF COMMERCE - ACCOUNTING & TAXATION
UNIVERSITY OF CALCUTTA
HIGHER SECONDARY - COMMERCE
PATHA BHAVAN
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