Hain Joseph

Highly skilled Cloud Support Specialist with over 1 years of experience in providing expert-level technical support for Microsoft 365 and Google Workspace platforms. Proficient in managing cloud infrastructure, troubleshooting complex system issues, and administering user accounts, permissions, and security policies. Adept at executing seamless cloud migrations, enhancing collaboration tools, and optimizing cloud-based solutions for improved performance and productivity. Strong communicator with a proven track record of training users and delivering excellent customer service. Committed to ensuring data security and maintaining high availability of cloud services.

• Microsoft Certified: Azure Security Engineer Associate, 11/2023, Demonstrate the skills needed to implement security controls, maintain an organization's security posture, and identify and remediate security vulnerabilities.
• Microsoft 365 certified: Messaging Administrator Associate, 04/2023, Manage Microsoft Exchange Online settings and resources. Plan and manage the mail transport architecture. Secure the messaging environment.
• Neural Networks and Deep Learning, https://www.coursera.org/account/accomplishments/verify/UV9RXMF9

Real-time mask detection & social distance monitoring, 2022, This is a project that uses computer vision and machine learning techniques to detect and track people in a live video feed, as well as to detect whether they are wearing masks or not, and whether they are maintaining social distance or not. House price prediction, 2022, This model predicts the price of the house based on different parameters given during training. This model is developed using linear regression. Criminal Identification System, 2022, This project presents a real-time face recognition using an automated surveillance camera where the objective is to recognize people who are on a watch list.

• English, Full Professional Proficiency
• Malayalam, Full Professional Proficiency