Poetry writing
HAJA THOWFEEK M A K
Business Analyst, Life Sciences Domain
Chennai
Summary
Seasoned Business Analyst offering 8.6 years of Life science industry success. Expert on requirement gathering, business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Business Analyst
Tate Consultancy Services Ltd
Chennai
04.2021 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Strengthened regulatory compliance by updating internal processes in line with new industry standards and legislation.
- Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
Programmer Analyst
Cognizant Technology Solution
Chennai
10.2016 - 03.2021
- Worked in a team of twenty members in supporting various Java set of applications and handled Incident Management, Problem Management, Change management, Knowledge articles published and performing Minor Enhancements as L3 analyst in Life Sciences domain products.
- Responsibilities: Requirement gathering, finding solutions to meet requirements, deploying the changes in various environments with change control, perform SIT and UAT testing, Production Go-Live, handle support activities post production deployment.
- Have vast experience in creating documentations including Quality Plan, User Requirement and System requirement specification, Design specification, Technical Installation Plan and Record, System Access Plan, Product overview, Governance Plan, Requirement Traceability Matrix documents.
- Worked in Agile environment by attending Daily standup, backlog refinement, sprint planning and PI planning sessions.
- Have stakeholder management by working closely with Product owner, Business system owner, Tech lead or architect, Test lead and developer, also with the SME's and lead/ end users of the system.
- As a part of CIS improvement, automated redundant tasks by preparing scripts and cron-job to trigger email automatically with the reports to the business. It adds value to the business in timely receiving the report which saves cost of the business deliverables in return.
Education
B.E - ECE
Velammal Engineering College
Chennai, India 08.2012 - 04.2016
H.S.C -
L.K.Higher Secondary School
Kayalpatnam, Tuticorin 07.2011 - 05.2012
S.S.L.C -
L.K.Higher Secondary School
Kayalpatnam, Tuticorin 06.2009 - 05.2010
Skills
Requirements gathering
Certification
Business English Certificate, 09/01/13
Accomplishments
- Meritorious student of National Talent cum search Exam conducted by the GOI in 2008.
- Secured District rank in Tamilnadu SSLC Board examination 2010.
- Won first prize at INTER SCHOOL DISTRICT LEVEL PROFICIENCY GK test conducted by Adithanar college of Arts and Science, Tiruchendur, February 2012.
- Won first prize in IETE TECHNICAL QUIZ competition, conducted by Velammal engineering college, Chennai in 2014.
- Won third prize in POETRY WRITING competition conducted by TAMIL MANDRAM 2015, Velammal Engineering College, Chennai.
Extracurricular Activities
- Founding member and Ex-Trustee of RISE Trust, NGO. Has involved in performing various social activities in the field of Education, Healthcare, environment and hunger reduction.
- Actively participated in all the events organized by Tamil Mandram during school and college days.
- Keep myself up to date with the current events taking place in state, national and international arena.
Academic Accolades
- Received Global Employee Recognition eCard from GSK Product owner in 2024 December for successful completion of Release 2.0 of N-SIDE Project which saves the business with the cost avoidance of ~5M GBP
- Received Global Employee Recognition eCard from GSK Manager in 2023 December for successful completion of Release 1.0 of N-SIDE.
- Spotlight award received from TCS in March 2022 for successful completion of data mapping and requirement gathering to develop Power BI Reports in Analytical & Reporting, Clinical Trial Supply area.
- Received TCS GEMS Award for publishing stories and became Contextual Master in Sep 2021.
- Received Global Employee Recognition eCard 2019 from Service Manager - Krzysztof for excellent leadership skills in Discovery and development landscape products, implemented business report generation automation and upgrading SSO certificates for Biocat.
- Participated in Hackathon event conducted by GSK in 2018 to automate project creation in subversion by preparing bash scripts.
Personal Information
Date of Birth: 01/04/95
Interests
Gardening
Traveling
Timeline
Business Analyst
Tate Consultancy Services Ltd
04.2021 - Current
Programmer Analyst
Cognizant Technology Solution
10.2016 - 03.2021
B.E - ECE
Velammal Engineering College
08.2012 - 04.2016
H.S.C -
L.K.Higher Secondary School
07.2011 - 05.2012
S.S.L.C -
L.K.Higher Secondary School
06.2009 - 05.2010
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