Hajira
Quality Analyst
Bengaluru
Summary
- Quality Assurance Analyst with experience in detailed technical specifications. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution.
- Driven Quality Assurance professional offering dynamic understanding of manual and automated testing strategies. Highly communicative and experienced in data analysis. Eagerly collaborates with development teams to identify and resolve issues.
- Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
- Quality assurance professional with proven track record in software testing and defect management. Known for collaborative approach and commitment to delivering high-quality results. Trusted team member who adapts to evolving project requirements, utilizing strong attention to detail and analytical skills.
- Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs. Highly reliable with expertise in software testing, process improvement, and risk management.
- Perceptive QA well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level QA position. Ready to help team achieve company goals.
- Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
year of professional experience
Work History
Quality Assurance Analyst
StarTek
12.2024 - 02.2026
- Mentored and coached team members on QA topics and strategies.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Reported progress, test metrics and results to project stakeholders.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
- Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
- Increased stakeholder confidence by presenting detailed QA reports and insights during project review meetings.
- Conducted comprehensive test scenarios to decrease downtime and elevate user satisfaction.
- Played key role in successful launch of multiple high-stakes projects by prioritizing critical test areas and resource allocation.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Education
Pre-University
St. Mary's English High Schol
Bengaluru, India03-2014
B.Com - Business Management
BBMP PU College For Girls
Bengaluru, India 05.2001 -
B.Com - Business Management
Global Virtual Academy For Peace And Education
Bengaluru, India 05.2001 -
Skills
Sale expertise
Complaint resolution
Creative problem solving
Strategic scales knowledge
Excel, MS Office & Photoshop
Quality assurance controls
Accomplishments
- Developed detailed and well-received test plans, test cases and test scripts that became company standards.
- Coordinated weekly team meetings as module lead, resulting in improved communications and better overall work relationships among project personnel.
- Achieved 100% by completing activity with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Interests
Listening Music, Watching movies
Timeline
Quality Assurance Analyst
StarTek
12.2024 - 02.2026
B.Com - Business Management
BBMP PU College For Girls
05.2001 -
B.Com - Business Management
Global Virtual Academy For Peace And Education
05.2001 -
Pre-University
St. Mary's English High Schol
Declaration
I hereby declare that all above mentioned is correct to the best of my knowledge and belief.
Date: Bengaluru
Place: (Hajira)