HAKAM SINGH
London
Summary
Motivated professional with extensive experience in customer service across retail, transportation, and hospitality sectors. Proven ability to manage operations efficiently and handle customer inquiries effectively, ensuring high satisfaction levels. Strong background in construction labor, specializing in site preparation, concrete pouring, and scaffolding setup, consistently meeting project standards and deadlines. Excellent communication and teamwork skills contribute to successful project outcomes and collaborative environments.
Overview
1
1
year of professional experience
Work History
General Labourer
Harpreet Builders
London
04.2025 - 04.2025
- Assisted with site preparation, including loading and unloading materials.
- Operated basic hand tools and machinery under supervision.
- Maintained a clean and safe work environment, following health and safety regulations.
- Assisted skilled tradespeople, such as carpenters, electricians, and plumbers.
- Gained independent working skills and guided and mentored less experienced team members.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Mixed, poured, and spread concrete, asphalt gravel, and other materials.
- Worked with team members to ensure efficient workflow throughout the day.
- Assisted with diverse construction challenges to help team and customer.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Lubricated and cleaned machinery and tools.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Supervisor
Bartwal Sweets and Restaurant
Selakui, Dehradun
08.2024 - 01.2025
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified needs of customers promptly and efficiently.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Tracked progress on projects and provided timely feedback to staff members.
- Organized client meetings to provide project updates.
- Analyzed key performance indicators to identify effective strategies.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
Education
Bachelor of Commerce -
Baba Ramdas Mahavidyalaya
Saidpurkani, Bholapur, Bareilly 08-2024
High School Diploma -
St. Paul's Academy
Bilaspur 05-2019
Skills
- Communication
- Literature
- Knowledge
- Effective communication
- Problem solving
Accomplishments
- Successfully supported English department
- Improved problem-solving speed significantly
- Increased teaching efficiency
Languages
Punjabi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
General Labourer
Harpreet Builders
04.2025 - 04.2025
Supervisor
Bartwal Sweets and Restaurant
08.2024 - 01.2025
Bachelor of Commerce -
Baba Ramdas Mahavidyalaya
High School Diploma -
St. Paul's Academy
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