Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Hakim Khushnood

Sales / Operations Manager
Goa

Summary

Exceptional Sales/Operations Manager focused on successful team building, cost-cutting and operational improvements. Reliable team player committed to building high-performing teams. Ability to use technology ( POS/ERP/CRM ) to streamline and make business more efficient. Offering over 20 years of experience and proven success in Sales, Operations & Business Development.

Overview

20
20
years of professional experience
2
2
Languages

Work History

Operations Manager

Tokri Shop Food Stuff Co.
Salmiya
06.2020 - 05.2022
  • Co-founded Tokri Shop with aim to offer a wide variety of national, regional, and local brands at convenience and ease in Kuwait. With the Home delivery operation, Tokri.Shop website offers delivering products right to the doorstep.
  • Implemented POS and ECommerce to give business the ability to sell products online day and night, reach new clients, target ideal market, establish a strong brand, and build closer relationships with the customers.
  • Responsible for managing both offline and online store, purchasing, accounting, human resources, inventory, and IT.

Area Sales Manager

Gulf Mobile Technology
Salmiya
02.2018 - 05.2022
  • Established strong relationships with major accounts and key decision-makers to increase sales of IT Hardware / Software Solutions from vendors like Microsoft, Adobe, Autodesk, HP, Dell, Fortinet.
  • Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
  • Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.

Business Development Manager

Aryan Infotech
Sharq
01.2015 - 01.2018
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets. Coordinated innovative strategies to sale and promote Cloud Softwware Solutions from Microsoft, Adobe, Autodesk & Network / Software Security Solutions. Reached out to potential customers via telephone, email and in-person inquiries. Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.

Sales Manager

V Care International Co.
Sharq
11.2013 - 12.2014
  • Established and cultivated solid business relationships with both Private and Government Sector. Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations and educating on HP & Canon product and service features and offerings.


Sales Supervisor

Kuwaiti Distinguished Systems Co.
Hawally
11.2009 - 10.2013
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales of IT Hardware Products.
  • Met with management and executives to provide insights into sales operations and make strategy recommendations. Also analyzed sales data to set quotas and assess potential areas of growth.

Document Controller

SMEC International Co.
Shuwaikh
10.2007 - 03.2009
  • Provided support for document controls and worked with contract documents. Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.

Sales Executive

Kuwait Contracts Company
Kuwait City
05.2004 - 09.2007
  • Sales incharge for Stationery and Office Automation Products. Preparing Quotations along with catalogues to Private sector client and participating in Government Tenders.
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.

Sales Executive

HDFC Bank
Mumbai
03.2003 - 02.2004
  • Communicated with customers daily. Answered inbound sales calls and assisted customers with Savings Account Debit card and Credit Card purchases. Explaining about different types of accounts like Savings a/c, Current a/c and Demat a/c.
  • Incharge of Credit Card sales at major bank ATM machines for walk in client and explaining about new accounts.

Education

High School Diploma -

St. Gregorious High School
Udaipur
04.2001 -

Diploma Computer Software -

NIIT
Mumbai
04.2001 -

Bachelor of Commerce -

Mumbai University
Mumbai
04.2001 -

Skills

Operations management

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Software

ERP & CRM ( Microsoft, Zoho )

Point of Sales

Interests

Animal Rescue

Travelling

Timeline

Operations Manager

Tokri Shop Food Stuff Co.
06.2020 - 05.2022

Area Sales Manager

Gulf Mobile Technology
02.2018 - 05.2022

Business Development Manager

Aryan Infotech
01.2015 - 01.2018

Sales Manager

V Care International Co.
11.2013 - 12.2014

Sales Supervisor

Kuwaiti Distinguished Systems Co.
11.2009 - 10.2013

Document Controller

SMEC International Co.
10.2007 - 03.2009

Sales Executive

Kuwait Contracts Company
05.2004 - 09.2007

Sales Executive

HDFC Bank
03.2003 - 02.2004

High School Diploma -

St. Gregorious High School
04.2001 -

Diploma Computer Software -

NIIT
04.2001 -

Bachelor of Commerce -

Mumbai University
04.2001 -
Hakim KhushnoodSales / Operations Manager