To work for well reputed organization, seeking a highly Challenging and rewarding career, where four year of Experience will add value to be an integral part in the Growth and success of the organization
Overview
12
12
years of professional experience
Work History
DESKTOP SUPPORT ADMINISTRATOR
Shafa Netwotkz
India
01.2021 - Current
Implementation and assessment of Management Suite, resolving technical issues and handling data networks.Maintained filing system for important documents such as contracts and invoices.
Installation, assessment, and testing of desktop software applications.
Resolution of technical issues.
Supervision of junior desktop support engineers and creation of training guides for new joinees.
Establishment of workstations, assessment for connectivity and its proper functioning.
Diagnose and resolution of software and hardware issues.
Installation of connections, computer networks, and cabling for clients.
Troubleshooting system failures, identifying the bottlenecks and improving network efficiency.
Configuration and test of software, maintenance of hardware and peripheral devices.
Evaluation of network performance and identification of improvement methods.
Scheduling upgrades and maintaining them without interference.
Offering technical expertise to co-workers and creating a comprehensive instruction manual.
SYSTEM ANALYST
Romana Water Desalination & Distribution LLC
Dubai
04.2017 - 12.2019
· Provide technical assistance and resources on a regular basis
· Provide technical support to users
· Response to client inquiries
· Records logs of rendered support
· Access given to employees in particular fields
· Configure the software from PDA devices
· Resolving the application issues, technical issues and software issues
· Handled with Microsoft outlook create mail and given access
· Handled with application information using ERP reports
· Managing user accounts giving share and security level permission
· Lead project teams for system data base and application implementation, extensions, maintenance and upgrades
· Sales man incentive calculation method it correct format whether checking and given conformation to financial team
SECURITY SYSTEM ENGINEER
Global Computer & Security Systems
India
01.2014 - 02.2016
· Install various access control devices
· Program access control panel and systems
· Install various CCTV cameras types both analog and digital ip systems
· Install and program DVR recording units
· Install cable pathway systems ( cable tray, cable racks, j. hooks or d-links)
· Install terminate ,test, label and document horizontal back bone and other cables
· Perform other duties as required
· Troubleshoot, repair and perform maintenance
DESKTOP SUPPORT ADMINISTRATOR
Doosan Heavy Industries Co. Ltd
Dubai
07.2012 - 06.2013
Monitored operations and reviewed records and metrics to understand company performance.
Analyzed company's expenditures and developed financial models.
Implemented strategies to take advantage of new opportunities.
Organized client meetings to provide project updates.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Evaluated needs of departments and delegated tasks to optimize overall production.
Determined consumer needs to provide products and services appealing to larger market.
Education
MCA (Master of Computer Application) - Computer Applications
Measi Institute of Technology
Chennai
05-2010
Bachelor of Science - Computer Science
Dr. Zakir Husain College
Ilayankudi
05-2007
Skills
Microsoft Certified Solution Expert
MC ID:13093224
OCA Oracle Certified Association
Programming Skills
Java
Python
SQL Server
Oracle
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Alternateno
(+91) 9342933535
Alternateemail
hakkimraja1986@gmial.com
Personal Information
Passport Number: T2163877
Date of Birth: 06/25/1986
Gender: Male
Nationality: Indian
Marital Status: Married
Disclaimer
I hereby declare that all the above details are true, up to my knowledge.
Timeline
DESKTOP SUPPORT ADMINISTRATOR
Shafa Netwotkz
01.2021 - Current
SYSTEM ANALYST
Romana Water Desalination & Distribution LLC
04.2017 - 12.2019
SECURITY SYSTEM ENGINEER
Global Computer & Security Systems
01.2014 - 02.2016
DESKTOP SUPPORT ADMINISTRATOR
Doosan Heavy Industries Co. Ltd
07.2012 - 06.2013
MCA (Master of Computer Application) - Computer Applications