Haleigh Thompson
Elwood
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Lafayette, IN
09.2020 - 05.2025
- Managed inventory levels, optimizing stock availability and reducing waste.
- Resolved customer complaints swiftly, maintaining high satisfaction levels.
- Ensured compliance with health and safety regulations within the store environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Education
High School Diploma - General Studies
Decatur Central High School
Indianapolis, IN07.2015
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
Timeline
Shift Supervisor
Starbucks
09.2020 - 05.2025
High School Diploma - General Studies
Decatur Central High School