Haley Brown
Valparaiso
Summary
Experienced with managing phlebotomy operations and team coordination. Utilizes leadership skills to ensure smooth workflow and high-quality patient care. Knowledge of clinical procedures and safety regulations essential for maintaining productive and compliant environment.
Overview
10
10
years of professional experience
Work History
Collections Tech I
The American Red Cross
10.2020 - Current
- Collections Tech III: Whole blood
- Collections tech II: Apheresis trained on power reds
- Collections tech I: Team Lead
- Collected blood samples using proper techniques to ensure patient safety and sample integrity.
- Maintained accurate records of patient information and specimen tracking in electronic health systems.
- Adhered to safety standards and infection control measures during all phlebotomy procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Daycare Teacher
Cline Avenue Fellowship Childcare
06.2019 - 09.2020
- Assisted in creating a safe, nurturing environment for children's development.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Monitored children's behavior and provided guidance to support emotional regulation and conflict resolution.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
Skyzone Trampoline Park
04.2016 - 12.2018
- Assisted customers with product inquiries and resolved issues promptly.
- Ensured store cleanliness and organized merchandise displays regularly.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High school graduate -
Lake Central
St John, IN05-2017
Skills
- Certified in Adult CPR/AED July 23, 2025 - July 23, 2027
- Certified in CPR/AED, and First Aid for Children, Infants, and Adults September 23, 2019 - September 23, 2021
- Ability to interact and communicate clearly and effectively
- Ability to work in a fast paced environment
- Phlebotomy procedures
- Quality control management
- Blood draw accuracy
- Patient care
- HIPAA compliance
- Patient confidentiality
- Staff management
- Adaptable to change
Timeline
Collections Tech I
The American Red Cross
10.2020 - Current
Daycare Teacher
Cline Avenue Fellowship Childcare
06.2019 - 09.2020
Skyzone Trampoline Park
04.2016 - 12.2018
High school graduate -
Lake Central