Haley Diaz
Bloomington
Summary
Motivated and compassionate professional with a Bachelor of Science in Community Health and over three years of experience in fast-paced environments. Recognized for exceptional empathy, strong interpersonal skills, and proven ability to build trust with individuals from diverse backgrounds. Eager to transition into a management role that fosters personal and professional growth while creating meaningful, positive impacts on lives. Committed to leveraging expertise to inspire teams and enhance community well-being.
Overview
4
4
years of professional experience
Work History
Patient Services Supervisor
Aramark
Bloomington, IN
11.2025 - Current
- Supervised patient service operations, ensuring adherence to quality standards and enhancing patient satisfaction.
- Trained and mentored staff on service protocols, fostering a culture of excellence in patient interactions.
- Implemented quality control measures to ensure compliance with healthcare regulations and standards.
Food Service Worker (PRN -> Full-Time)
Indiana University Health Hospital
Bloomington, IN
01.2022 - 11.2025
- Perform multiple roles within the hospital food service department, including meal preparation, tray assembly, sanitation, and patient meal delivery.
- Adapt to varying shifts and responsibilities, ensuring seamless kitchen operations in a fast-paced environment.
- Collaborate with team members to maintain high standards of safety, cleanliness, and customer satisfaction.
- Cross-trained in multiple kitchen positions to provide flexibility and support during staffing changes.
- Maintained cleanliness and organization of kitchen and dining areas to enhance efficiency.
Plumbing Second Assistant Manager
Menards
Bloomington, IN
01.2023 - 01.2024
- Managed daily operations of the plumbing department, including scheduling, freight handling, and merchandising according to plan-o-grams.
- Supervised and supported a team of associates, ensuring tasks were completed efficiently and to company standards.
- Provided customer assistance with product selection and problem-solving, contributing to increased sales and customer satisfaction.
- Maintained accurate inventory and coordinated product ordering to meet department needs.
Community Health Intern
Area 10 Agency on Aging
Ellettsville, IN
05.2023 - 08.2023
- Assisted with mobile food pantry operations, including food distribution and client support.
- Volunteered at multiple congregate meal sites, helping serve meals and engage with participants.
- Led and participated in exercise classes designed for older adults to promote mobility and wellness.
- Supported daily activities and provided companionship for geriatric clients, fostering engagement and social connection.
Education
Bachelor of Science - Community Health
Indiana University
Bloomington, IN05-2023
Skills
- Team Leadership & Scheduling
- Inventory & Merchandising
- Multitasking & Adaptability
- Empathy & Relationship Building
- Team management
- Effective problem solving
- ServSafe certification
Timeline
Patient Services Supervisor
Aramark
11.2025 - Current
Community Health Intern
Area 10 Agency on Aging
05.2023 - 08.2023
Plumbing Second Assistant Manager
Menards
01.2023 - 01.2024
Food Service Worker (PRN -> Full-Time)
Indiana University Health Hospital
01.2022 - 11.2025
Bachelor of Science - Community Health
Indiana University