Haley Shepard
Valparaiso
Summary
Dedicated Medical assistant with 2 years of experience working in a family practice facility. I have worked well with multiple physicians, including MD’s, DO’s and NP’s. I have experience with injections, vitals, answering phone calls, prior authorizations, handling specimens, stocking and cleaning patient rooms. Ability to enhance patient care through compassionate communication and understanding along with efficient EHR management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Health Linc
10.2023 - Current
- Assisted healthcare professionals with patient intake and documentation processes.
- Learned to perform basic clinical procedures and maintain sterile environments.
- Supported scheduling of patient appointments and follow-up communications.
- Helped manage medical records using electronic health record (EHR) systems.
- Gained knowledge in handling medical equipment and supplies efficiently.
- Collaborated with team members to ensure smooth clinic operations.
- Adapted quickly to various administrative tasks in a fast-paced environment.
- Provided compassionate patient care, enhancing overall patient experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Education
CCMA- Certified Clinical Medical Assistant -
In Training College
Lowell, IN04.2023
High School Diploma - Nursing
Lowell Senior High School
Lowell, IN06.2015
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Medical terminology
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Phlebotomy techniques
- Immunization administration
- Specimens collection and processing
- Laboratory specimen collection
- Maintaining confidentiality
Certification
BSL Certification
CCMA Certification
TB Certification
Timeline
Medical Assistant
Health Linc
10.2023 - Current
CCMA- Certified Clinical Medical Assistant -
In Training College
High School Diploma - Nursing
Lowell Senior High School
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