Haley Waltman
Kokomo
Summary
Dynamic and adaptable professional with experience at Texas Roadhouse, excelling in customer service and problem-solving. Proven ability to multitask and collaborate effectively, while quickly mastering new technologies. Adaptable and quick learner, skilled in medical terminology, committed to maintaining high standards of service and collaboration in fast-paced environments.
Overview
4
4
years of professional experience
Work History
ToGo Specialist
Texas Roadhouse
09.2022 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
Live-Out Nanny
Kristy Sales
05.2021 - Current
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
- Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
Grain Analyzer
Kokomo Grain Co.
09.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Science - Dental
Ivy Tech Community College of Indiana
Kokomo, IN06-2026
Skills
- Strong multitasking
- Phone etiquette
- Initiative-taking
- Quick learner
- Goal oriented
- Flexibility
- Teamwork and collaboration
- Customer service
- Problem-solving
- Medical terminology knowledge
- Compassionate
Timeline
Grain Analyzer
Kokomo Grain Co.
09.2024 - 12.2024
ToGo Specialist
Texas Roadhouse
09.2022 - Current
Live-Out Nanny
Kristy Sales
05.2021 - Current
Associate of Science - Dental
Ivy Tech Community College of Indiana
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