Haloise Fernandes
Human Resource Management
Panjim
Summary
Dynamic management professional with 5 years of experience in
general management, Human Resource Management, Operations
Management, Counselling & Training. Proven expertise in recruitment
processes, optimizing operational workflows, and delivering impactful
results. Adept at multitasking, decision-making, and leadership with a focus on contributing to organizational success.
Overview
5
5
years of professional experience
Work History
Regional Manager
Maxxcell Institute of Professional Studies Private Limited
01.2023 - 08.2025
- Overseeing the daily operations and activities of the North & South Goa center, ensuring smooth functioning of the centers.
- Offering personalized one-on-one admission counseling for students aspiring to pursue higher education in various countries like, UK, Ireland, USA, Europe, Canada, Australia & New Zealand.
- Overseeing the CRM system, HubSpot, to efficiently manage leads, track conversions, and optimize the sales pipeline.
- Planning, organizing, and executing events, student felicitations and education fairs to promote educational opportunities and engage prospective students.
- Delivering comprehensive training sessions for employees on processes, services, and systems to enhance their efficiency and performance.
- Creating recorded training modules for employees to provide accessible and structured learning on processes, services, and systems.
- Managing recruitment processes for various roles, from sourcing candidates to coordinating interviews.
- Managed payroll systems and handled salary calculations for accurate disbursements.
- Coordinating with the CA for timely payments of GST, TDS & other financial procedures.
- Visiting colleges to establish collaborations for seminars, set up counseling desks, and build strong relationships with Training and Placement Officers (TPOs).
- Organizing and delivering impactful seminars for college students, focusing on opportunities and guidance for studying abroad.
- Administering career assessment tests for students across various colleges to help them identify their strengths and align their career goals.
Center Manager
Maxxcell Institute of Professional Studies Private Limited
09.2021 - 01.2023
- Overseeing the daily operations and activities of the North Goa center, ensuring smooth functioning of the center.
- Providing guidance and support to the South Goa Center Coordinator in effectively managing the operations and ensuring the smooth functioning of the South Goa branch.
- Providing counseling to students preparing for the IELTS exam & MBA Entrance Exams in India & guiding them towards success.
- Handling inquiries related to IELTS, GRE, MBA Entrances and converting leads into enrollments through effective counselling and follow-up.
- Overseeing class schedules and coordinating with faculty to ensure seamless delivery of online MBA entrance preparation classes for students.
- Assisting in the planning, organization, and execution of events, student felicitations and education fairs to promote educational opportunities and engage prospective students.
- Assisting students with the process of booking their IELTS exams.
- Managing procurement and inventory for the North Goa center to ensure constant availability of resources.
- Collaborating with the Human Resource Manager to support recruitment processes for various roles, from sourcing candidates to coordinating interviews.
- Handling salary calculations, ensuring accurate and timely salary disbursements, and managing the overall salary cycle efficiently.
- Managing vendors & suppliers ensuring smooth operations and timely disbursement of payments to all concerned parties.
- Regularly updating bills and invoices on Zoho Books to ensure accurate and up-to-date financial documentation.
- Coordinating with the CA for timely payments of GST, TDS & other financial procedures.
Center Coordinator
Maxxcell Institute of Professional Studies Private Limited
11.2020 - 09.2021
- Overseeing the daily operations and activities of the North Goa center, ensuring smooth functioning of the center.
- Providing counseling to students preparing for the IELTS exam & MBA Entrance Exams in India & guiding them towards success.
- Handling inquiries related to IELTS, MBA Entrances and study abroad services, converting leads into enrollments through effective counselling and follow-up.
- Assisting students with the process of Managing procurement and inventory for the North Goa center to ensure constant availability of resources.
- Collaborating with the Human Resource Manager to support recruitment processes for various roles, from sourcing candidates to coordinating interviews.
- Conducting mock interviews with students as part of the Interview Facing Skills course to help them build confidence and enhance their interview techniques.
Head of Talent Acquisition
EduCrack
10.2020 - 09.2021
- Hiring for various roles across, The Lexicon Group (Hiring for EduCrack, CITTA Beauty, Rest The Case & Thinker Place) IT & Non- IT recruitment.
- Creating comprehensive and precise job descriptions from scratch.
- Overseeing complete recruitment lifecycle, from candidate screening through various platforms to finalizing interview rounds.
- Conducting candidate evaluations through interviews and assessing fit with organizational culture and job requirements.
- Developing comprehensive offer and joining letter templates from scratch, ensuring clarity, professionalism, and alignment with company standards.
- Coordinating seamlessly with the various departmental heads of the Lexicon Group to ensure a smooth recruitment process.
- Managing interview scheduling, feedback, and communication between candidates and internal teams to ensure an efficient and positive experience for both, candidates and stakeholders.
- Handling the issuance of offer and joining letters for new hires and efficiently conducting the initial onboarding process to ensure a seamless transition.
Freelance Talent Acquisition Associate
EduCrack
08.2020 - 10.2020
- Hiring for various roles across Educrack, mainly focusing on Faculties, video content creators, quality analysts, DTP operators & subject matter experts.
- Creating comprehensive and precise job descriptions from scratch.
- Overseeing complete recruitment lifecycle, from candidate screening through various platforms to finalizing interview rounds.
- Conducting candidate evaluations through interviews and assessing fit with organizational culture and job requirements.
- Coordinating seamlessly with the Chief Executive Officer & Chief Content Officer to ensure a smooth recruitment process.
- Managing interview scheduling, feedback, and communication between candidates and internal teams to ensure an efficient and positive experience for both, candidates and stakeholders.
Talent Acquisition Associate
91Springboard
03.2020 - 08.2020
- Overseeing complete recruitment lifecycle, from candidate screening through various platforms to finalizing interview rounds.
- Conducting candidate evaluations through interviews and assessing fit with organizational culture and job requirements.
- Coordinating seamlessly with stakeholders and hiring managers to ensure a smooth recruitment process.
- Managing interview scheduling, feedback, and communication between candidates and internal teams to ensure an efficient and positive experience for both, candidates and stakeholders.
Education
MBA - Human Resource Management (Distance Education)
Narsee Monjee Institute of Management Studies
Mumbai2025
BBA - Human Resource Management
S.S. Dempo College of Commerce & Economics
Goa2019
Skills
TECHNICAL SKILLS:
MS office
HubSpot
Zoho Suite
PagarBook - Payroll
Canva
NON-TECHNICAL SKILLS:
Training & Development
Talent & Team Management
Operations & Process Management
Critical Thinking & Decision Making
Customer Service
Counselling
Additional Information
PROFESSIONAL PROJECTS:
- Corporate Team Building for companies with Mr. Allan Pinto. (Corporate Trainer)
- Judge for a management event conducted by Xavier College Mapusa- Goa.
- Industry expert interview panelist for student’s applying into the BBA programme at Dempo College of Commerce & Economics - Goa.
- Guest speaker for a Seminar on Public speaking at Vidyaprabodhini College- Goa.
Timeline
Regional Manager
Maxxcell Institute of Professional Studies Private Limited
01.2023 - 08.2025
Center Manager
Maxxcell Institute of Professional Studies Private Limited
09.2021 - 01.2023
Center Coordinator
Maxxcell Institute of Professional Studies Private Limited
11.2020 - 09.2021
Head of Talent Acquisition
EduCrack
10.2020 - 09.2021
Freelance Talent Acquisition Associate
EduCrack
08.2020 - 10.2020
Talent Acquisition Associate
91Springboard
03.2020 - 08.2020
MBA - Human Resource Management (Distance Education)
Narsee Monjee Institute of Management Studies
BBA - Human Resource Management
S.S. Dempo College of Commerce & Economics