Hameed Ahmed Albashar
Malad (west)
Summary
Motivated Sales Assistant dedicated to providing top-of-the-line customer service. Organized, detail-oriented, and a self-starter. Dedicated to increasing sales by offering customers careful consideration and support. Bringing forth several years of experience, I achieved success in supporting customers.
Overview
2
2
years of professional experience
Work History
KALKI Expert
KALKI Fashion
Mumbai
01.2024 - 12.2024
- Guiding customer to their perfect attire for their special day and making the service top on the line
- Starting from advising the outfit to making it on time and getting it delivered before the time used to be handled by me
- Provided customers with relevant information and suggestions
- Service which includes Calling to the customer get details and also performing Video-call sessions for the outfits has been served
Sales Executive
HUSHAB Creation
Mumbai
09.2022 - 07.2023
- Handled an e-commerce platform resulting 70% increase in sales
- Daily dedicated work towards the platform increases the response time and results in profit
- Implemented a customer feedback system that proactively resolves customer issues before they become complaints
- Analyzed customer feedback surveys to identify trends and improve customer experience
- Developed and implemented a customer service quality assurance program that reduced errors by 60%
Education
HSC -
Ghanshyamdas Jalan College
Mumbai03.2022
SSC -
St. Paul's High School
Mumbai03.2020
Skills
- Adaptability
- Organizational Skills
- Customer Service Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Multitasking Skills
- Excellent Communication Skills
- Microsoft Office
Hobbies and Interests
- Surfing Internet
- Playing snooker
- Coding
Languages
- English
- Urdu
- Hindi
Personal Information
- Date of Birth: 05/07/2004
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that all the above information is true to the best of my knowledge and belief., 12/27/24, Mumbai, Maharashtra, India
Timeline
KALKI Expert
KALKI Fashion
01.2024 - 12.2024
Sales Executive
HUSHAB Creation
09.2022 - 07.2023
HSC -
Ghanshyamdas Jalan College
SSC -
St. Paul's High School
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