Hamsa V

Client Servicing & Business Development

• Managed end-to-end client relationships, ensuring high levels of customer satisfaction and long-term partnerships.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Acted as the primary point of contact for clients, understanding their requirements and providing tailored solutions.
• Identified new business opportunities through networking, market research, and strategic outreach.
• Generated leads, conducted client presentations, and converted prospects into long-term clients.
• Coordinated with internal teams to ensure timely execution of projects and delivery of services as per client expectations.
• Negotiated commercial terms, prepared proposals, and closed business deals to achieve revenue targets.
• Maintained regular communication with existing clients to identify upselling and cross-selling opportunities.
• Monitored market trends and competitor activities to develop effective business growth strategies.
• Built and maintained strong professional relationships with key stakeholders and decision-makers.
• Ensured smooth post-sales support, resolving client concerns and maintaining service quality.

• Maintain relationships with executives of client businesses, oversee the agency's account team across all disciplines and develop strategies for clients.
• To ensure work is delivered in time.
• Beyond merely giving a client what he wants, solve client’s problem analyse markets and help advertisers develop business goals for their goods and services.
• Juggle multiple client needs while manoeuvring sudden changes of direction in the marketplace.

• Fulfilled contractual obligations, including communication and vendor coordination, schedule creation and budget administration.
• Evaluated existing plans, processes and event planning services to identify opportunities for improvement.
• Managed logistics of event planning, including contract signing, fee collection event booking and event promotion.
• Enhanced Client satisfaction.

• Generate leads
• Meet clients and convince them to open an account with us
• Train my team on a regular basis, keep the team updated with the current trends
• Conducted few promotional activities to improve sales at various places (Tech parks, NAL, HAL, BigBazar etc...)

• Prepare a PowerPoint presentation approaching clients, delivering the presentation and convincing them to hire our machines.
• Ensuring client satisfaction with our service, and retaining current clients.
• Closing the deal

• Collecting data by primary and secondary research
• Identifying the potential market and handing over the data to the concerned department

• Attend showroom Clients explain about cars and convenience to convert it to a sale
• Managed to sell 2 cars in 3 months