HAMSA N K

• (Domestic & International Air Ticketing, Domestic& International Packages).
• Visa, Passport Assistance.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Maintained ongoing relationships with clients
• Coordinated cruises, trains and flights based on cost and time of travel to enhance client experience and satisfaction.
• Organized and maintained VIP traveler program with discounts and special deals.
• Interviewed and qualified clients to determine international travel and lodging needs and recommended points of interest to maximize travel experiences.
• Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
• Responded to clients' questions, issues and complaints and implemented appropriate solutions.
• Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
• Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business 100%
• Worked closely with clients to understand unique needs and meet specific travel desires
• Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements
• Informed clients of travel policies and utilized preferred vendors to maximize company profits
• Organized trips for individual, family and business travelers

Student Adviser

• Planned and promoted career and employment-related programs and events such as career planning presentations, work experience programs and career workshops.
• Counseled students regarding educational issues such as course and program selection, class scheduling and registration and career planning.
• Encouraged students to explore age-appropriate and career-related opportunities.
• Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
• Managed over 50 customer calls per day
• Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings

• Domestic & International Air Ticketing
• Visa, Passport Assistance.,
• Informed clients of travel policies and utilized preferred vendors to maximize company profits
• Worked closely with clients to understand unique needs and meet specific travel desires.
• Organized trips for individual, family and business travelers.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Completed accurate reservations for business travelers at point of sale.
• Handled sensitive information with professionalism and discretion.
• Collected, handled and documented payments for travel services and associated feels.
• Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
• Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
• Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
• Maintained and updated corporate traveler profiles with current information.
• Collaborated with colleagues to implement best practices across department and exceed team goals.
• Responded to clients' questions, issues and complaints and implemented appropriate solutions.
• Discussed security issues and protocols with individuals traveling to highly insecure countries or areas.
• Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.
• Maintained currency on airline policies, tariff regulations and travel laws to maximize effectiveness.
• Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
• Developed process improvements and long-term business strategies through analysis of customer feedback.
• Endorsed products by making recommendations and promoting specials, increasing daily sales by 100%

• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Arranged travel accommodations for groups, couples, executives and special needs clients
• Managed over 50 customer calls per day

• ( Domestic, International Air Ticketing & Domestic, International Packages).
• Informed clients of travel policies and utilized preferred vendors to maximize company profits
• Organized trips for individual, family and business travelers
• Managed over 50 customer calls per day

• Organized trips for individual, family and business travelers.
• Managed over 50 customer calls per day
• Organized trips for individual, family and business travelers
• Informed clients of travel policies and utilized preferred vendors to maximize company profits
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

• Domestic Air Ticketing
• Booked transportation and coordinated schedules for conferences and meetings.
• Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Organized trips for individual, family and business travelers
• Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business 100%
• Organized trips for individual, family and business travelers.