Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Hobbies and Interests
Training
Languages
Personal Information
Affiliations
Accomplishments
Timeline
Generic

Preetham M

Bangalore

Summary

Accomplished professional with extensive experience in client relationship management and program evaluation at IBM. Proven ability to lead teams and enhance service quality through effective communication and leadership development. Skilled in Microsoft Office and adept at fostering diplomatic interactions, driving successful outcomes in diverse environments. Consistently exceeded expectations, achieving a 20% improvement in client satisfaction.

Overview

7
7
years of professional experience

Work History

Senior Probation Officer

IBM
Bangalore
03.2023 - Current
  • Supervised case management for adult probation clients within IBM's community programs.
  • Trained new staff on best practices in probation management and client communication.
  • Participated in multi-disciplinary teams responsible for evaluating the effectiveness of rehabilitation programs.
  • Evaluated program outcomes by collecting data through surveys, interviews, focus groups or other methods.

Junior Executive

Biocon Limited
12.2020 - 01.2023
  • Coordinated project timelines and deliverables across multiple departments at Biocon Limited.
  • Managed documentation for regulatory compliance and internal audits effectively.
  • Supported cross-functional teams in organizing training sessions and workshops.

Sales Officer

Kotak Mahindra Bank
Bangalore
10.2019 - 12.2020
  • Developed and maintained strong client relationships to enhance service quality.
  • Delivered presentations to clients on financing options and benefits.
  • Trained new staff on sales techniques and company protocols.
  • Resolved client queries promptly to ensure customer satisfaction.

Sales Officer

Bajaj Housing Finance Limited
07.2018 - 09.2019
  • Developed and maintained strong client relationships to enhance service quality.
  • Assisted clients in understanding various housing finance products and services.
  • Conducted market research to identify potential leads and opportunities.

Education

B Com -

VET First Grade College
Bangalore
01.2016

Pre-University/12th -

MES College
Bangalore
01.2012

SSLC/10th -

Shantinekethan Educational Institution
01.2009

Skills

  • Microsoft Office
  • Excel
  • PowerPoint
  • TallyERP9
  • Written and communication skills
  • Ability to deal with people diplomatically
  • Goal oriented
  • Basic knowledge on SAP
  • Invoice accounting
  • Team facilitation
  • Leadership development

Extracurricular Activities

Actively participated in cricket Actively participated in Blood Donation Camp for Four Consecutive years held in our college Awarded the Winner position in Intra School Level Basketball Tournament, held in our School Coordinator 'Talent Hunt' section, YUVA, a student organization (NGO), run by students of different institutions

Hobbies and Interests

  • Travelling
  • Internet Surfing
  • Cricket

Training

  • Attended One month duration training on Tally.ERP9, held in our college by VET Education
  • Attended various Seminar in college
  • Power point presentations

Languages

  • English
  • Kannada
  • Hindi

Personal Information

  • Father's Name: Mr. K M Muniraja
  • Mother's Name: Mrs. Sunitha C
  • Date of Birth: 09/13/93
  • Gender: Male
  • Nationality: Indian

Affiliations

  • Cricket
  • Volleyball

Accomplishments

  • Best employee Q1 (2024) - IBM
  • Best Performer for FY 2023 - Biocon Ltd

Timeline

Senior Probation Officer

IBM
03.2023 - Current

Junior Executive

Biocon Limited
12.2020 - 01.2023

Sales Officer

Kotak Mahindra Bank
10.2019 - 12.2020

Sales Officer

Bajaj Housing Finance Limited
07.2018 - 09.2019

B Com -

VET First Grade College

Pre-University/12th -

MES College

SSLC/10th -

Shantinekethan Educational Institution

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Preetham M