Hank Mishra

Anchanto, founded in 2011 was officially launched in Singapore with a mission is to simplify backend e-commerce operations for businesses through innovative SaaS platforms, while becoming the most customer-centric company in our domain. Our current product line up (Order Management, Warehouse Management, Control Tower, Operations Experience & Digital Shelf & Parcel Tracking help in building powerful scalable solutions that have the potential to change the way businesses perceive e-commerce operations. Our offices are spread across the world from Europe to Southeast Asia and the Middle East.

As Global HR Director my role oversees a 6 member team that leads the following activities:

• Global Talent Acquisition across all functions
• Global Learning and Development Initiatives
• Onboarding and Offboarding
• Strategic HR Initiatives
• HR Operations
• Employee Engagement
• Employee Relations
• Leadership Coaching at all levels
• Budgeting & Org Design
• Comp & Ben and Compliance
• HRIS and ATS implementation
• Policy Creation & Implementation
• Performance Management

Fresh Prints is a New York based custom apparel start-up focused on building a $50 million revenue stream by providing working capital, training, and support to 400+ students that bring in business from 250+ colleges across US.

As a HR Director in a consulting role I was focused on the following activities:

Responsibilities & Achievements

• HR Strategy Devised for Fresh Prints
• Recruitment Process Realigned
• HR Goals set-Evaluation Sheet Designed
• Added 125+ high quality team members across functions
• Greenhouse ATS implemented
• BambooHR implemented
• Redesigned multiple HR Processes
• Retrained and restructured the HR team to operate at a higher level
• Standardized employment contracts for US, India & Philippines
• HR policies created
• Employee Benefits Revised as per industry standards

Reason for Leaving: Completion of Fixed Term Contract

Softbank Robotics Group is the world’s largest robotics solutions company. It’s an Artificial Intelligence (AI) driven Technology company that specialises in making functional robots to make mundane tasks easy. Established in Australia in September 2019, we planned on building a team of 500 members in (Sydney, Melbourne & Brisbane) Australia over 5 years. We had ambitious plans and intend to have over 50,000 subscriptions of our first product, an AI based commercial robotic vacuum cleaner ‘Whiz’ in the next 5 years. As a part of the APAC HR Team, I supported the Australia team run operations in Sydney, Melbourne, Brisbane and Perth.

Key Responsibilities

Strategic HR Business Partnering, Setting up the Australian Business, Employee Benefits Management, Budgeting, Org Design, Leadership Hiring, Induction, Policies, Employee Relations, Leadership Coaching

Compliance, Performance Management, Strategic Workforce Planning

HRIS Implementation, WHS/OHS, Compliance with Awards and Employee Engagement

Key Achievements

· Built the team strength from 0-250 in a really short period

· Created Australian Contracts & Employment policies

· Maintained zero attrition since inception to closure

· Closed the business including multiple redundancies

Reason for leaving: Company closure due to Covid-related downturn

Backed by VC funds like Visa, Fullerton Financial & Rocket Internet; Instarem (now called NIUM) is a Singapore-headquartered Unicorn Fin-tech start up offering digital cross-border money transfers to individuals and businesses. As a People & Culture Lead for APAC, I helped the organization start operations in Australia and helped the firm in the following areas:

Key Responsibilities

Setting up the Australian Business, Strategic HR Business Partnering, Leadership Hiring, Induction & On-boarding, KPI setting, Budgeting, Policies, Employee Relations, Leadership Coaching, Compliance, Performance Management, Strategic Workforce Planning, Training & OD, HRIS, WHS/OHS, Projects and Initiatives, Compliance with Awards, Employee Satisfaction (Gallup), Employee Reward and Recognition

Reason for leaving: Better prospects (joined SoftBank)

Established in 1917, Cyril Amarchand (previously known as Amarchand Mangaldas) is India’s largest and most prestigious full-service law firm with close to 1000 lawyers and 300 support staff. As Head HR, was responsible for handling end to end HR activities in Mumbai, Bangalore, Chennai and Hyderabad.

Key Responsibilities

Organization Development, HR Business Partnering, Leadership Coaching, Projects, Salary Reviews, Succession Planning, Performance Management, Employee Engagement, HR Operations, HR Policies, and Employee Relations

Reason for leaving: Relocation to Australia

As HR Business Partner for the Asset Servicing vertical; was responsible for end-to-end HR services delivery for 2500, Banking and IT professionals based in, multiple locations.

Reason for leaving: Relocation to Mumbai

As, Assistant Manager and the Manager Line HR, I was responsible for managing HR Service Delivery for the technical vertical of 3 Mobile’s Captive Customer Service Centre based in Mumbai & Pune-India with 1200 employees, in 3 different skill sets.

Reason for leaving: Better Prospects

Role: As Officer-HRBP, was responsible for end-to-end HR Service Delivery for 1000 employees who were a part of Intelenet Global Services’ (now called Teleperformance) largest client; Trans Union which at that time was the largest Credit Rating Agency in USA and was running its back-end operations and Customer Service Centre from Mumbai-India.

Reason for leaving: Better Prospects