Hanna Dawson
Indianapolis
Overview
4
4
years of professional experience
Work History
CLA
Hopewell Center INC
07.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Esthetician/Lash Technician
Awaken Med Spa
09.2022 - 07.2023
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Fostered friendly, warm, and exceptional customer experience.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
- Sterilized equipment for patient treatments.
- Provided clients with knowledge of all cosmetic services being provided.
- Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Collaborated with medical professionals such as dermatologists or plastic surgeons when necessary for clients requiring advanced skincare treatments.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Advised clients on proper home-care regimens.
- Educated patients on treatment options.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
PCA
Healing Hands
03.2020 - 02.2021
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Collected and transported specimens to prepare for lab testing.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and wellbeing.
Education
GED -
Anderson High School
Anderson, IN06.2021
Skills
- Cultural Awareness
- Decision-Making
- Relationship Building
- [Equipment] operation
Timeline
CLA
Hopewell Center INC
07.2023 - Current
Esthetician/Lash Technician
Awaken Med Spa
09.2022 - 07.2023
PCA
Healing Hands
03.2020 - 02.2021
GED -
Anderson High School