HANNA LIVENGOOD
Terre Haute
Summary
Offering solid foundation in patient care, ready to learn and grow in medical environment. Brings ability to handle patient interactions and basic clinical tasks. Ready to use and develop patient communication and clinical support skills as a medical assistant.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Union Medical Group
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and sent e-scripts to pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Obtained client medical history, medication information, symptoms, and allergies.
Office Practice Associate
Union Medical Group
01.2023 - 05.2023
- Obtained patient information to assist the provider with examination
- Assisted doctor with order input
- Post Appointment Summaries
- Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practice
- Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations
- Maintained medical records, technical library, and correspondence files
- Received and route messages and documents, such as laboratory results, to appropriate staff
- Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician orders
Clerical Support Associate
Union Medical Group
06.2022 - 01.2023
- Scheduled appointments, maintaining calendars for personnel
- Scanned and documented new patient information in electronic health records for registration purposes
- Recorded patient and insurance payments, maintaining accurate financial records
- Collected co-payments and co-insurance and issued appropriate receipts during check-in
- Processed payment transactions for cash, checks, and credit and debit cards
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations
Education
Associate of Applied Science - Medical Assisting
Ivy Tech Community College
Terre Haute, Indiana05.2023
Skills
- HIPAA Compliance
- Medical Terminology
- Patient Scheduling
- Patient Assessments
- Medical Records Management
- Multitasking & Organization
- Triage Assessment
- Telephone Etiquette
- EMR / EHR
- Patient Care
- Patient Documentation
- Attention to Detail
Certification
CMA (AAMA)
Extra-Curricular Activities
Grace Gala
Timeline
Certified Medical Assistant
Union Medical Group
05.2023 - Current
Office Practice Associate
Union Medical Group
01.2023 - 05.2023
Clerical Support Associate
Union Medical Group
06.2022 - 01.2023
Associate of Applied Science - Medical Assisting
Ivy Tech Community College
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