Hannah Decker
Indianapolis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Recognized for being a detail-oriented and conscientious professional with outstanding interpersonal communication skills. Energetic and friendly individual interested in pursuing employment at a reputable organization with shared values rooted in providing service and care to others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
The Mocha Nut
Southport
09.2025 - Current
- Greeted and communicated with customers to take beverage orders and offer the latest recommendations based on personal preferences.
- Handled cash register transactions and processed payments accurately.
- Prepared and served a variety of coffee beverages and specialty drinks.
- Restocked supplies and monitored inventory levels regularly to ensure availability.
- Collaborated with team members to enhance workflow during peak hours.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Medical Transporter
Eskenazi Hospital
Indianapolis
04.2024 - 07.2025
- Contributed to overall positive inpatient experiences within the healthcare setting by maintaining a consistently professional demeanor at all times.
- Reduced patient anxiety by engaging in friendly conversation and providing a calming presence during transportation.
- Navigated challenging situations involving difficult patients or unforeseen obstacles with understanding, empathy, and adaptability.
- Upheld strict confidentiality standards when discussing patient information with other healthcare professionals involved in their care.
- Collaborated with interdisciplinary teams to ensure seamless coordination of high volume patient transport across the entire hospital.
- Facilitated efficient communication between medical staff and patients, addressing any concerns or questions during the transport process.
- Increased safety awareness among colleagues by promoting proper lifting techniques and body mechanics during patient transfers.
- Transported elderly patients to and from facilities and performed essential ambulatory care.
- Transported patients to and from surrounding hospitals for specialized care and procedures.
- Used wheelchairs, stretchers and movable beds to transport patients between locations within the hospital.
Wash Associate
Crew Carwash
05.2023 - 03.2024
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Provided excellent customer service by addressing complaints professionally and resolving issues quickly.
- Participated in regular team meetings to discuss improvements in processes and share best practices for continued success.
- Upheld company image through strict adherence to dress code, cleanliness standards, and professional demeanor at all times.
- Contributed to a safe work environment by adhering to safety protocols and reporting any concerns promptly.
- Supported team members during peak hours by assisting with their tasks when needed, contributing to overall success.
Barista
Starbucks
01.2022 - 05.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Indiana University, Bloomington
Bloomington, INSkills
- Professionalism
- Strong Work Ethic
- Team Leadership
- Productivity and Time Management
- Communication and Interpersonal Skills
- Critical Thinking
- Problem-Solving Abilities
- Customer Service-Oriented
- Patient Care and Bedside Manner
- HIPAA Compliance
Certification
Basic Life Support (BLS) Certified
Timeline
Barista
The Mocha Nut
09.2025 - Current
Medical Transporter
Eskenazi Hospital
04.2024 - 07.2025
Wash Associate
Crew Carwash
05.2023 - 03.2024
Barista
Starbucks
01.2022 - 05.2023
Indiana University, Bloomington