Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Hill

Fort Wayne

Summary


Experienced with customer relationship management, ensuring high levels of customer satisfaction involving showing loyalty. Utilizes communication techniques to drive sales and respect with the customers.

Overview

3
3
years of professional experience

Work History

Sales Associate

Reese Central Wholesale
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise quality.
  • Engaged with customers to build rapport and loyalty.
  • Managed returns, exchanges and refunds.
  • following and checking a data base to locate and give merchandise.
  • answering emails about questions and follow up.
  • received and called customers about their merchandise

Front of House Employee

McAllister's Deli
05.2022 - 06.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Managed phone lines, taking reservations, processing takeout orders.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Homestead High School
Fort Wayne, IN
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Relationship building
  • Money handling
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • Product sales
  • Sales strategies
  • Cleaning techniques
  • Sales training
  • Sales development
  • Order processing
  • Friendly and outgoing
  • Price quote preparation
  • Product guidance

Timeline

Sales Associate

Reese Central Wholesale
07.2024 - Current

Front of House Employee

McAllister's Deli
05.2022 - 06.2024

Homestead High School

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Hannah Hill