Hannah Radford
Indianapolis
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach, but committed to getting the job done efficiently and right. Comfortable working around and with people and always aiming to provide a welcoming environment.
Overview
5
5
years of professional experience
Work History
Receptionist
Brows by Megan and Co
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answer phone calls promptly and assist customers over the texting system on the iPad.
- Keep reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Clean and maintain the salon work stations, ensuring a sanitary environment for the customers and staff.
- Opening and closing procedures in the salon when it aligns with my hours.
- Handling cash transactions and reviewing the register at the end of the day.
- Take inventory of stock and place online orders when needed.
Babysitter/Private Nanny
Miscellaneous
01.2020 - 08.2023
- Adapted to various family dynamics and tailored to each individual household's needs.
- Built trust with both parents and children
- Maintained clean and organized living spaces throughout duration of babysitting
- Developed strong connections with families, leading to numerous referrals for additional babysitting opportunities in my neighborhood.
- Prepared meals when needed.
- Assisted with homework or school projects when prompted.
- Picked up groceries and organized them in the kitchen
- Took care of responsibilities regarding any animals or pets in the home.
- Dropped off and picked up children from school events or camps if needed.
Food Runner
Northside Events and Social Club
08.2022 - 12.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Took customers orders and delivered their food to the tables.
- Set up rooms and decorated when events were being held.
- Cleared plates and trash during events.
- Made sure refreshments and food displays were always fresh and stocked.
- Cleaned bathrooms and other facilities after large events.
Education
Bachelor of Arts - Law
Indiana University
IN05-2028
Skills
- Organization
- Time management
- Conflict Resolution
- Strong work ethic
- Hospitality service expertise
- Cleanliness standards
- Critical thinking
- Strong Leadership
Timeline
Receptionist
Brows by Megan and Co
08.2023 - Current
Food Runner
Northside Events and Social Club
08.2022 - 12.2022
Babysitter/Private Nanny
Miscellaneous
01.2020 - 08.2023
Bachelor of Arts - Law
Indiana University
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