Hansa Dixit
Muzaffarnagar
Summary
Dedicated and skilled Windows Administrator offering many years of experience in configuring, maintaining windows server environment. Provide help and supports to end users issues and Looking forward towards my career with my daily work experience and knowledge and contribute to the growth of an organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tata Consultancy Services
Noida
04.2023 - Current
- Installed, configured, and maintained Windows Server operating systems.
- Collaborated with IT teams to plan and execute operating system upgrade with a proper plan.
- Routine servers performance measures
- Upgrade printers to new version for better performance.
- Patch servers under the patching cycle.
- Decommissioned Virtual machines.
- Remove old hardware and replaced it with the new one and create a new site with scratch (LCR).
- Resolved issues related to Azure Virtual Desktop(AVD).
- Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.
Senior Analyst
HCL Technologies Pvt.Ltd
Noida
09.2019 - 04.2023
- Monitoring tickets on service now, ,
- Knowledge of Change Management as implement change on daily basis work
- Work on the Vmware for upgrade server resources based on the requirement.
- Knowledge about Active Directory as creation of new account, groups provide access to users on shares and more.
- Planning and implementation of migrate roles along with relevant dependencies from one domain controller to new domain controller.
- Maintain migration documents with all the strategies.
- check all the pre and post validation for the migration.
- Update group policies.
- Drafted documents that outlined processes, procedures, and best practices.
- Analyzed and tracked data to prepare monthly ticket reports for the team from the Servicenow.
- Knowledge of azure basic fundamentals (AZ-900 certified)
Education
Graduation - Computer Science and Engineering
Meerut Institute of Engineering And Technology
Meerut, UP06.2019
XII -
Grain Chamber Public School
Muzaffarnagar, UP06.2015
X -
Grain Chamber Public School
Muzaffarnagar, UP04.2013
Skills
- Vmware
- Active Directory
- Incident Management
- Monitoring tools( Nimsoft , Zabbix, Solarwind)
- Performance Optimization
- Change Management
- Service now
- Windows Virtual Desktop (WVD)
- Azure Certifications (AZ -900)
Certification
AZ-900 Azure Certified.
Accomplishments
- HCL Achievers Leagues, 04/2021, 02/2022, Achieved HCL Achievers League Award for work and performance in my work.
- HCL Achievers League O Infinity Award, 04/2022, 03/2023, Achieved HCL Achievers League O Infinity Award for work and performance in my work.
Language
- English , Hindi
Timeline
Tata Consultancy Services
04.2023 - Current
Senior Analyst
HCL Technologies Pvt.Ltd
09.2019 - 04.2023
Graduation - Computer Science and Engineering
Meerut Institute of Engineering And Technology
XII -
Grain Chamber Public School
X -
Grain Chamber Public School
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