Hanuman Chilukoti
Guduru
Summary
Dynamic Implementation Specialist at Akhil Systems Private Limited with expertise in software implementation and project management. Proven track record in enhancing client satisfaction through effective user training and problem-solving. Skilled in requirement gathering and cross-functional collaboration, delivering tailored solutions that optimize workflows and meet client needs.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Implementation Specialist
Akhil systems private limited
Gurgaon
04.2025 - Current
- Coordinated software implementation projects across various client environments.
- Facilitated training sessions for end-users on new systems and software features.
- Assisted in troubleshooting technical issues during implementation phases.
- Provided ongoing support to clients post-implementation to resolve any challenges.
- Conducted training sessions for users on how to use the newly implemented software program.
- Focused solutions on industry-specific workflow, client base and protocols, tailoring to client needs.
- Served as liaison between customer support team and technical team members in order to resolve any issues or questions that arose during implementation.
- Collaborated with IT staff to develop system requirements based on customer needs.
Business Analyst
Neurealm
Chennai
03.2024 - 02.2025
- Analyzed business processes and identified areas for improvement.
- Collaborated with teams to gather and document requirements.
- Identified gaps between current state and desired future state operations.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
Education
MBA - Healthcare IT
IIHMR -B (Institute of Health Management Research)
Bengaluru 08.2023 - 07.2024
Skills
- Software implementation
- User training
- Requirement gathering
- Cross-functional collaborations
- Problem solving
- Client support
- Client training
- User acceptance testin
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Tamil
Upper Intermediate (B2)
B2
Timeline
Implementation Specialist
Akhil systems private limited
04.2025 - Current
Business Analyst
Neurealm
03.2024 - 02.2025
MBA - Healthcare IT
IIHMR -B (Institute of Health Management Research)
08.2023 - 07.2024