Results-driven operations leader specializing in strategic planning and team leadership. Achieved a 15% revenue increase through innovative solutions and improved operational efficiency. Extensive experience in managing large teams and fostering a culture of continuous improvement. Proven ability in data analysis and operational strategy, enhancing workflow efficiency by 20% and strengthening stakeholder relationships.
Overview
12
12
years of professional experience
Work History
Head of Operations
AppsGuru Agentic Solutions Pvt Ltd
Hyderabad
06.2025 - Current
Directed staff recruitment and training, building a highly skilled and motivated operations team.
Managed a team of over 50 employees, fostering a culture of innovation and continuous improvement.
Monitored staff performance and developed improvement plans.
Analysed performance data to identify trends, making strategic decisions to boost operational success.
Fostered strong relationships with key stakeholders, including suppliers and clients, to support business objectives.
Reviewed and revised operational policies, aligning procedures with best practices and regulatory requirements.
Led strategic planning initiatives, resulting in a 15% increase in annual revenue and market expansion.
Analysed market trends and competitor activity to inform strategic decision-making and maintain competitive advantage.
Led operations team in daily tasks, optimising workflow and increasing efficiency by 20%.
Set up business contracts, obtained signatures and processed paperwork.
Advised senior management on facilities needs and delivered ongoing operational support.
Supported directors in recruiting and managing diligent employees, aiding operational delivery against annual targets.
Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
Head of Operations
Visionits Global Pvt Ltd
Hyderabad
01.2024 - 04.2025
Led a team of over 50 employees to cultivate a culture of innovation and continuous improvement.
Key-Account Manager-Contract Hiring
O2F Info Solutions Pvt Ltd
12.2022 - 07.2023
Account Manager-HR Business & Delivery
IDC Technologies Pvt Ltd
07.2021 - 12.2022
Responsible for senior level decision making and both day to day management and strategic direction of the organization by working closely with the Clients, Supporting business partners and vendors.
Responsible for aligning business objectives with employees and management.
Building and maintaining effective relationships with applicable stakeholders based on trust, integrity, performance, and objectivity.
Gathering the requirement from various Business practices (BP) and Technology practices (TP) to service their needs.
Analyze & prioritize the requirements and servicing them based on business criticality.
Managing relationship with candidates to ensure smooth on-boarding.
Preparation of various MIS reports like Joining Trackers and Offer Related reports.
Handling the HR activities from joining till separation for Service employees.
Maintaining the Bench and allocating new projects.
Performing the Initial Background check for shortlisted candidate.
Handling internal recruitments, Training the Team, New joiners.
Managing and mentoring the team to achieve their individual and organization goals for short and long term.
Monitoring the performance of team and individuals in regular intervals and guide them and provide necessary support to achieve their goals in compliance to organization policies.
Handling the employee grievances and addressing to resolve the issues.
Manager- HR Business & Delivery
Foray Software Pvt Ltd.
04.2014 - 06.2021
Responsible for senior level decision making and both day to day management and strategic direction of the organization by working closely with the Clients, Supporting business partners and vendors.
Responsible for aligning business objectives with employees and management.
Responsible for driving strategic programs along with business leaders and Human Capital Partners.
Building and maintaining effective relationships with applicable stakeholders based on trust, integrity, performance and objectivity.
Driving the organizational environment that is agile, flexible and responsive to customer/client needs.
Influencing team leads and Managers to embed change management processes into their daily practices.
Anticipating changes needed in processes, and collaborate with appropriate stakeholders to implement those changes.
Support the management in building people competencies aligned to business priorities through internal and external resources and partner with the Talent Development team in identifying and organizing employee development activities like Mentoring, Training, Induction.
Work Proactively with Business Units in People management, performance management, retention and Succession Planning, employee satisfaction to ensure success of business initiatives.
Maintain an integrated working relationship with Regional and Global Business Management teams. Work with regional and global partners on fulfilling client requirements and ensure overall alignment.
Drive Governance, review SLAs, metrics etc. and drive cadence with the required stakeholders.
Build and manage interpersonal relationships at all levels of the organization. Plan for the future of workplaces across locations, identify potential opportunities and threats for attracting and retaining talent, as well as ways to make positive changes to the organization's culture.
Handling critical issues and escalations.
Gathering the requirement from various Business practices (BP) and Technology practices (TP) to service their needs.
Analyze & prioritize the requirements and servicing them based on business criticality.
Manage official jobs portals with the help of team - job posting / refreshing posted jobs on regular interval and efficiently handling the response.
Managing relationship with candidates to ensure smooth on-boarding.
Preparation of various MIS reports like Joining Trackers and Offer Related reports.
Handling the HR activities from joining till separation for Service employees.
Maintaining the Bench and allocating new projects.
Performing the Initial Background check for shortlisted candidate.
Handling internal recruitments, Training the Team, New joiners.
Office Administration, Files Maintenance, involved in Financial planning.
Education
MBA -
JNTU Hyderabad
B. Sc - Computers & Electronics
Osmania University
Hyderabad
Skills
Strategic planning
Stakeholder engagement
Employee development
Relationship building
Contract negotiation
Workforce optimization
Problem solving
Regulatory compliance
Leadership skills
Customer relationship building
Operational support
Operational planning
Operational development strategy
Leadership management
Contract negotiation and administration
Customer relationship management
Profit and loss understanding
Performance monitoring
Team structuring
Performance reporting
Cost reduction and efficiency
Service improvements strategy
Financial reporting
Leadership development
Budgeting and financial analysis
Talent Management
Negotiation
Root Cause Analysis
Organisational development
Invoicing
Bookkeeping
Contract negotiating
Client account management
Team management
Performance analysis
Personal Information
Father's Name: Bapaiah Davuluri
Disclaimer
I hereby confirm that the above details furnished are true to the best of my knowledge. Given an opportunity I would work to the best of my capabilities to excel and head forward.