Hanumantha Rao Valluri
Facilities & Administration Professional
Bengaluru
Summary
Dedicated Facilities & Administration professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Regional Head Operations
La Mclean India Limited
Bengaluru
08.2017 - Current
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Created plans and communicated deadlines to complete projects on time.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Offered friendly and efficient service to clients, handled challenging situations with ease.
- Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.
- Implemented trainings and maintained documentation for staff certifications.
- Supervised and trained custodial staff in cleaning and maintenance of facilities and premises.
- Scheduled, directed and supervised external contractors in maintenance and upkeep of 10 buildings.
- Oversaw vehicle fleet maintenance and coordinated upkeep and service schedules with regularity and consistency.
- Participated in strategic planning through evaluation of needs and support of steps necessary for completion.
- Maintained and kept meticulous records on facility expenditures, gains and projections.
- Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
- Prepared reports and schedules with accuracy.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Maintained lost and found and unclaimed property, disposing and donating items unclaimed for long periods.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
- Created and implemented training programs to enhance employee performance.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Completed monthly profit and loss performance reports.
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Developed, implemented and adjusted operational policies and procedures.
- Conducted performance reviews and selected, trained and terminated employees to develop effective teams.
- Visited properties to conduct audits, monitor operations and support site teams.
- Generated financial and operational reports to assist management with business strategy.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Managed company schedule to coordinate calendar and arrange travel.
- Conducted scheduled review and evaluation of systems and processes to maintain efficiency and proficiency across enterprise.
Operations Manager
Sarvaloka Services On Call Private Limited
Bengaluru
01.2015 - 08.2017
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Increased profit by streamlining operations.
- Formulated processes to reduce downtime and financial loss.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
- Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
Manager Facilities
Manipal Integrated Services Private Limited
Bengaluru
02.2013 - 02.2015
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Held classes to teach staff facility procedures.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Scheduled routine maintenance and repair of facility equipment.
Senior Executive Housekeeping
Johnson Controls India Private Limited
Bengaluru
04.2011 - 08.2012
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
Executive Facilities
Team4U
Hyderabad
09.2009 - 10.2010
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Assisted with meetings and conference room reservations.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
- Provided support and services related to mail and deliveries.
Executive Training & Development
Sinar Jernih India Private Limited
Hyderabad
08.2007 - 08.2009
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Conducted training courses and prepared videos for long-term use.
- Directed field training to enhance participants' skills.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
Housekeeping Room Attendant
Novotel
Hyderabad
06.2006 - 06.2007
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Kept building entryway glass clean and polished for professional presentation.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
Education
BBA - Hotel Management
Global Institute Of Hotel Management & Catering Te
Hyderabad 06.2003 - 08.2006
Skills
Operations Development
Policy Development & Implementation
Strategic planning & Forecasting
Contract negotiations
Training and Development
P&L Management
Vendor / Supplier Performance Management
Budget administration
Quality, Health, Safety & Environment
Standard Operating Procedures
Multi-Site Operations
Facilities Operations
Housekeeping Management
Foodservice Management Professional
Certification
Six Sigma - Green Belt - IACt
Accomplishments
Manager of the Month at Housejoy.in
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Regional Head Operations
La Mclean India Limited
08.2017 - Current
Operations Manager
Sarvaloka Services On Call Private Limited
01.2015 - 08.2017
Manager Facilities
Manipal Integrated Services Private Limited
02.2013 - 02.2015
Senior Executive Housekeeping
Johnson Controls India Private Limited
04.2011 - 08.2012
Executive Facilities
Team4U
09.2009 - 10.2010
Executive Training & Development
Sinar Jernih India Private Limited
08.2007 - 08.2009
Housekeeping Room Attendant
Novotel
06.2006 - 06.2007
BBA - Hotel Management
Global Institute Of Hotel Management & Catering Te
06.2003 - 08.2006