6+ years of Information Technology experience with 3+ years of experience with CRM platforms as a Salesforce developer. Experienced in developing and administrating various projects to customize Salesforce applications and implement business logic.
Sunbelt Rentals (July 2021-Present)
This project provides rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government, and events. Focuses on providing an integrated solution for shipment tracking, quote generation, and equipment rental management. The system is designed to enhance operational efficiency, improve customer satisfaction, and streamline various logistical processes
Description: CRM Application for support team using service cloud.
Role: Salesforce Developer
Key Responsibilities:
· Interacted with various business user groups for gathering the requirements.
· Admin and Development activities.
· Participation in demo activities and documentation.
· Worked on Salesforce administrative tasks like creating SF Users, Roles, Profiles, Permissions set, Public Groups, Queues and List Views.
· Worked on various Salesforce.com Standard Objects including Accounts, Contacts,Work Orders.
· Worked on various Reports, Dashboards.
· Developed various Custom Objects, Tabs, validation rules, Components.
· Worked on salesforce automation tools like Process builder, Flows, Workflows.
· Using Force.com developer toolkit including Lightning Component Controllers Apex Classes to develop custom business logic.
· Developed custom business logic using Salesforce Asynchronous options like Future, Batch apexetc.
· Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
· Engaged in incident management tasks within the development team, ensuring timely
. Resolution and effective analysis to maintain optimal application performance.
. Proficiently utilized industry-leading tools, such as Splunk, to efficiently locate, analyze, and interpret logs, thereby facilitating informed decision-making and troubleshooting.
Worked in Cognizant Technology Solutions India Pvt.Ltd., Hyderabad Since, 2 years Experience from 2019 June to 2021 july
Description of Work Profile : US Mortgage (Pre-Underwriting Process)
Well trained in credit, collateral, capacity, and capital.
Analyzing Credit, Income, and Asset documentation of the Borrower.
Evaluating the character and reviewing credit history.
Reviewing income documents like pay stubs, VOE, WVOE, W-2, and Social Security, pension income, and award letters, etc.
Reviewing assets documents like bank statements, 401K/IRA statements, VOD, and gift letters, etc.
Reviewing Purchase Contract, tax, and insurance documents.
Reviewing all the legal documents of the borrower like Note, Deed of Trust, 1003, Appraisal, Closing Disclosure, SSN, Core Logic, etc.
Project Name: Prepping (Operations)
Client : WELLS FARGO INDIA SOLUTIONS PVT LIMITED
Description of Work Profile (Mortgage):
The prepping process deals with creating backup documentation that is required by the claim filer to file the claim against the loss incurred on the loan due to the default of the borrower.
Determining the number of appraisals, inspections, maintenance work orders, and utility bills paid out on the property, validating invoices with the database, collaborating with attorneys and approvers on missing invoices, answering queries on the file.
Service Now
JIRA
Splunk