Summary
Overview
Work History
Education
Skills
Timeline
Generic

HANUMANTHU GEETHA

Tekkali

Summary

Dynamic professional with a proven track record at AUQUALL BPO SERVICES PVT LTD, excelling in workflow optimization and customer service. Adept at enhancing operational efficiency through process improvement and effective problem-solving. Recognized for streamlining communication and managing inventory, driving team success and customer satisfaction.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Process Assistant

MK TOWER
Gurugram
01.2024 - 04.2026
  • Optimized daily workflow and task prioritization to enhance team efficiency.
  • Coordinated interdepartmental communication to facilitate timely information sharing.
  • Monitored inventory levels and managed supply orders to meet operational needs.

Senior Process Associate

AUQUALL BPO SERVICES PVT LTD
Gurugram
08.2022 - 11.2023
  • Managed customer inquiries, providing timely assistance to improve satisfaction levels.
  • Collaborated with teams to streamline processes, resulting in enhanced operational efficiency.
  • Utilized CRM software to document interactions and track customer feedback, ensuring effective response to customer needs.

Education

Bachelor - CBZ

Pranavi Degree College
Naupada
06.2021 - 04.2024

Intermediate Certificate - Bi P C

Vishwajyothi Junior College
Tekkali
06.2019 - 03.2021

Z P H S School
Naupada

Skills

  • Process improvement
  • Workflow optimization
  • Inventory management
  • Data analysis
  • Problem solving
  • Customer service

Timeline

Process Assistant

MK TOWER
01.2024 - 04.2026

Senior Process Associate

AUQUALL BPO SERVICES PVT LTD
08.2022 - 11.2023

Bachelor - CBZ

Pranavi Degree College
06.2021 - 04.2024

Intermediate Certificate - Bi P C

Vishwajyothi Junior College
06.2019 - 03.2021

Z P H S School
HANUMANTHU GEETHA