HARANBABU VALLINAYAGAM
Housekeeper
Chennai,Tamilnadu
Overview
19
19
years of professional experience
3
3
Languages
Work History
Deputy Manager
Oxygen Beach resorts
Goa
11.2021 - 01.2024
- Responsible for the overall cleanliness, detail, servicing, resources, care and maintenance of all guestrooms, and public areas within the Resort
- Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
- Drive improvement in guest satisfaction goals
- Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations
- Speak to guests – ask for their feedback and build relationships
- Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained
- Generating required Daily, Weekly and Monthly reports for the management
- Inventories stock to ensure adequate supplies
- Ensure a safe and secure environment for guests, colleagues and hotel assets.
Sr Deck Supervisor - Housekeeping
Royal Caribbean Cruises LTD.
Miami
10.2008 - 01.2020
- Responsible for the overall performance of the department
- Ensure the highest standards of appearance and hygiene is maintained in suites
- Handle suite guest complaints and follow through on action required
- In charge of training, motivation and development of staff assigned to ensure a happy and positive work environment
- Responsible for scheduling, ordering supplies and inventory control.
Assistant Executive Housekeeper
Royal Ascot Hotel
Dubai
11.2006 - 06.2008
- Responsible for the overall cleanliness, detail, servicing, resources, care and maintenance of all guestrooms, and public areas within the hotel
- Ensure the highest standards of appearance and hygiene are maintained in rooms and public areas (181 rooms)
- Departmental trainer and in charge of Conducting performance appraisals.
Housekeeping Floor Supervisor
Taj Exotica Resort & Spa
Benaulim
07.2005 - 10.2006
- Ensure the highest standards of appearance and hygiene are maintained in rooms and public areas (278 rooms)
- Close liaison with Front Desk, Engineering and F&B department in related tasks
- Handle the guest complaints and follow up.
Summary
Diligent and dedicated Deputy Manager with 15+ years of experience in the Hospitality industry. Excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities.
Education
Bachelor of Science - Hotel Management
SRM Institute of Hotel Management
Chennai, Tamilnadu , IndiaBachelor of Science - Computer Science
Thiagarajar College of Arts And Science
Madurai, Tamilnadu , IndiaTimeline
Deputy Manager
Oxygen Beach resorts
11.2021 - 01.2024
Sr Deck Supervisor - Housekeeping
Royal Caribbean Cruises LTD.
10.2008 - 01.2020
Assistant Executive Housekeeper
Royal Ascot Hotel
11.2006 - 06.2008
Housekeeping Floor Supervisor
Taj Exotica Resort & Spa
07.2005 - 10.2006
Bachelor of Science - Hotel Management
SRM Institute of Hotel Management
Bachelor of Science - Computer Science
Thiagarajar College of Arts And Science
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