Hardeep Kaur

Highly skilled Instructional Designer and Technical Writer with over 8 years of experience in developing comprehensive, user-friendly, and professional documentation for software products and training materials. Expertise in transforming complex technical information into accessible content for diverse audiences. Demonstrated ability to create effective training materials, user guides, and technical documentation that enhances user experience. Committed to continuous learning and staying updated with industry trends and tools.

Client-Side Project (Cleveland, OHIO, US)

• Participated in a project-specific training program to enhance documentation practices related to Standard Operating Procedures.
• Collaborated with team members to ensure alignment of documentation standards with project goals, improving overall project clarity.

Certified Instructional Design Practitioners’ Course, KPMG, 06/10/22, 6 weeks, 60

• Played a key role in breaking monotony of the remote work, helping team members to re-energize and stay productive by promoting mental well-being through fun and inclusive activities.
• Organized and led virtual team-building activities to foster collaboration and engagement among remote employees, improving team morale.
• Enhanced team communication and strengthened interpersonal relationships through ice breakers, virtual coffee chats.