Hardeep Singh

Generated new business and consolidated existing clientele base with latest marketing tools/initiatives and strategic plans thereby adding 22% surplus of revenue YOY.

• Negotiated and closed long-term agreements worth with new clients in assigned territory which led to 45 million INR of additional orders .
• Increased client base @5% by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
• Performed client research and identified opportunities for account growth, account penetration and market expansion which led to generation of pipeline worth 2 billion INR.
• Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
• Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
• Enhanced the company's profitability @7% by identifying and eliminating inefficiencies in existing business processes.
• Implemented CRM (Tuff Track) tools to better track sales opportunities and customer interactions.
• Negotiated favorable terms in partnership agreements, ensuring long-term profitability and stability.
• Analyzed performance metrics to identify areas for improvement and implement corrective actions.
• Improved sales team performance with targeted training programs ( on an average 2 such programs ) focused on advanced sales techniques and product knowledge.
• Fostered culture of innovation, encouraging team members to propose new ideas for products and services.
• Enhanced internal communications, implementing new intranet platform for more efficient information sharing.
• Streamlined contract renewal processes to enhance customer retention rates.
• Strengthened client relationships, conducting regular follow-up meetings ( Monthly reviews) to ensure satisfaction and uncover additional needs.
• Participated in trade shows and conferences like Indian warehousing show , Pack Plus , Plast Asia etc. to network and generate leads.
• Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.
• Diversified revenue streams by exploring and launching into new geographic markets southern part ( TN/AP)
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Managed revenue models, process flows, operations support, and customer engagement strategies.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives (Implemented lean and kaizen).
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

• Developed and executed successful business plans that resulted in improved market share and profitability within the region.
• Boosted brand growth by devising strategic network and marketing tactics.
• Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
• Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
• Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
• Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
• Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
• Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
• Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
• Established and maintained operational standards for 22 locations.

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
• Boosted sales performance by 20% YOY through the creation of engaging promotional materials and targeted advertising strategies.
• Increased brand awareness by developing and implementing strategic marketing campaigns.
• Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
• Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
• Managed social media accounts for optimal audience engagement and increased online presence.
• Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
• Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
• Managed workflow between staff, coordinating documents, planning, and creative material distribution.
• Boosted sales performance by 18 % through the creation of engaging promotional materials and targeted advertising strategies.

• Monitored tasks performed by team members to facilitate guest satisfaction.
• Improved production efficiency by approx. 11%by implementing lean manufacturing principles and optimizing workflow processes.
• Executed, trained and monitored proper cash control procedures.
• Developed new support processes and worked with outside organizations to streamline end-customer experience.
• Examined and analyzed current marketing strategies.
• Collaborated with cross-functional teams to achieve project deadlines and meet customer requirements.
• Spearheaded cost reduction initiatives by 2 - 4% , identifying areas for potential savings without compromising product quality or safety standards employed trained manpower for increased efficiency and cutting down on wastage
• Streamlined communication channels between departments by for better collaboration toward common goals by implementing MS teams and regular review meetings with all stake holders
• Coordinated with suppliers to secure high-quality materials at competitive prices while maintaining strong relationships for future business opportunities.
• Managed a team of technicians and engineers, resulting in increased productivity and reduced downtime by empowering them and making them accountable for their roles.
• Introduced Employee recognition program by rewarding and recognizing employee for their work.

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