HARDESH JHARKHARIA

Project: C-Zentrix cluster for a client OYO and Religare

• Designed comprehensive smoke tests for new builds before deployment in the production environment.
• Reviewed user stories for completeness before beginning the testing process.
• Managed daily activities related to defect tracking, resolution and retesting processes.
• Analyzed customer requirements and translated them into test cases.
• Performed system integration testing on multiple components of the application.
• Worked closely with project managers to ensure timely delivery of projects within budget constraints.
• Created detailed bug reports with steps to reproduce issues and assigned severity levels based on impact analysis.
• Collaborated with developers to identify root causes of defects found during testing cycles.

• Providing support to customers against their issues of the module and troubleshooting
• Managing bug fixing and implementing the change request of the customers and getting it delivered within the deadlines
• Implementing successful offshore team models to enhance bandwidth and testing cycles
• Managing QA environment on build and release management
• Enhancing testing capabilities guided by standard best practices, policies, and procedures
• Mentoring Quality Analysts on test plan and test case development
• Coordinating with business analysts and development teams to assess requirements and engage in project review and status meetings
• Designing, tracking, and disseminating metrics to monitor software quality.