Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operation Manager
DN Ahya & Associates
Rajkot
02.2022 - 03.2024
Collaborated with professionals from diverse backgrounds including CS, CA, and advocates
Successfully handled complex cases related to negotiable instruments, probate/succession cases, and family law matters.
Coordinated with 100+ Clients during my tenure for the proceedings
Implemented legal procedures for obtaining Property Cards, Birth Certificates, and Court Copies
Participated in the management of Property cases and assisted in the resolution of Trademark Suits with an aggregate value exceeding 10 crore+.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Coordinated cross-functional teams to ensure timely delivery of products and services.
Monitored and improved efficiency of processes, team performance, and customer service.
Administration Officer
ICAI - The Institute of Chartered Accountant of India
Rajkot
05.2013 - 12.2021
Executed successful coordination of 200+ prestigious national and international events.
Conducted informative seminars for practicing CA's.(NCLT/GST/DRT/ CARO/ Int, Audit etc.)
Managed operations and ensured compliance with HO guidelines.
Streamlined operations by conducting regular assessments on the performance of DBMS, resulting in increased productivity and reduced downtime.
Managed and coordinated relationships with vendors and agencies.
Footfall and Marketing / Public Relations.
Compiled correspondence such as letters, memos and emails on behalf of senior staff members.
Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
Maintained accurate records of employee attendance data using HR software applications.
Developed and implemented effective office procedures to ensure smooth running of the organisation.
Monitored stock levels within the office environment, placing orders when necessary.
Generated weekly reports detailing progress made against set targets or objectives.
Front Office Officer
Sterling Hospitals
Ahmedabad
03.2011 - 05.2012
Managed patient rosters, billing, and data management for indoor facilities.
Administered initial counseling sessions and coordinated treatment plans for diverse departments.
Conducted Induction and Orientation Programs for new hires.
Supervised subordinate staff in carrying out daily duties and activities.
Responded promptly to customer inquiries or complaints in a polite manner.
Participated in regular meetings with upper management regarding progress updates on current initiatives.
Led crisis management efforts to resolve issues promptly and efficiently.
Managed team of professionals to ensure operational efficiency and effectiveness.
Education
Bachelor of Law (LLB) -
K.A pandhi Law Collage - Rajkot
01.2022
D.T.L. P -
AMP Law Collage - Rajkot
01.2009
Bachelor of Commerce - Advanced Accounting
Dhamsamniya collage - Rajkot
Skills
MS office and Utilities
Tally / Miracle software
Customer Service
Organizational Management
Customer Relationship Management
Certification
Tally ERP 09 , CCC
Timeline
Operation Manager
DN Ahya & Associates
02.2022 - 03.2024
Administration Officer
ICAI - The Institute of Chartered Accountant of India
05.2013 - 12.2021
Front Office Officer
Sterling Hospitals
03.2011 - 05.2012
Bachelor of Law (LLB) -
K.A pandhi Law Collage - Rajkot
D.T.L. P -
AMP Law Collage - Rajkot
Bachelor of Commerce - Advanced Accounting
Dhamsamniya collage - Rajkot
Tally ERP 09 , CCC
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