Hardik Patel

Coordination of Shipments:

• Organizing and overseeing inbound and outbound shipments.

Inventory Management:

• Monitoring inventory levels to ensure that products are available as needed and not overstocked.

Documentation and Compliance:

• Preparing and reviewing shipping and import/export documentation (e.g., bills of lading, customs declarations, etc.).

Supplier and Vendor Management:

• Building and maintaining strong relationships with suppliers, vendors, and third-party logistics (3PL) providers.

Problem-Solving and Issue Resolution:

• Addressing any issues that arise in the shipping process, such as delays, lost shipments, or customs complications.
• Working with teams to resolve issues quickly and maintain customer satisfaction.
• Managing service level agreements (SLAs) with logistics partners.
• Keeping accurate records for reporting and auditing purposes.
• Ensuring the timely delivery of goods, while optimizing for cost and time efficiency.
• Making Export Documents and import Documents approval & Ready For shipment, Co-ordinate with Clearing forwarding agent for Stuffing, buffing, examination, DGFT approval and Shipping bill instruction, Coordinate with the shipping line or third-party agent.
• Drafted proposals, conference reports, status reports, and client correspondence.
• Manage call conversations with clients to follow up on delivery.

• Responded to inquiries from callers seeking information.
• Answered and managed incoming and outgoing calls while recording Accurate messages for distribution to office staff.
• Manage client data, queries, and communication with client.
• Client quarry resolves as per request and follows up with client for maintained relationship.
• Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
• Consulted with outside parties to resolve discrepancies and create effective solutions.
• Quarry solution of client manages client requirement.
• General office works.
• G.I.D.C ON CONTRACT