Hardik Rathod
Mumbai
Summary
Dynamic retail professional with extensive experience at Ribbon and Balloons, excelling in customer service and team leadership. Proven track record in inventory management and cost-saving initiatives, enhancing operational efficiency. Adept at training staff to deliver exceptional shopping experiences while effectively managing cash operations.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Store Manager
Ribbon and Balloons
Mumbai
04.2025 - 01.2026
- Managed daily store operations and ensured smooth workflow.
- Trained and supervised staff to enhance customer service skills.
- Coordinated inventory management and product displays for optimal presentation.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated and maintained store signage and displays.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
- Monitored inventory levels and placed orders to restock shelves.
Assistant Store Manager
Ribbon and Balloons
Mumbai
05.2024 - 03.2025
- Assisted in managing daily store operations and staff schedules.
- Provided exceptional customer service to enhance shopping experiences.
- Trained new team members on store policies and procedures.
Team Leader
Ribbon and Balloons
Mumbai
12.2023 - 04.2024
- Led daily team meetings to coordinate event preparation and execution.
- Trained new staff on customer service and product handling techniques.
- Managed inventory levels for balloons and party supplies effectively.
Counter Salesperson
Ribbon and Balloons
Mumbai
12.2022 - 10.2023
- Assisted customers in selecting party supplies and decorations.
- Processed sales transactions using point-of-sale systems.
- Maintained an organized inventory of balloons and party items.
- Collaborated with team members to ensure efficient store operations.
Education
B.com - Commerce
L S Raheja College of Commerce
Mumbai, India 06.2023 - 01.2026
Skills
- Customer service
- Team leadership
- Inventory management
- Time management
- Customer response
- Cash management
Languages
English
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1
Gujarati
Upper Intermediate (B2)
B2
Affiliations
- Cricket
- Reading books
- Swimming
Timeline
Store Manager
Ribbon and Balloons
04.2025 - 01.2026
Assistant Store Manager
Ribbon and Balloons
05.2024 - 03.2025
Team Leader
Ribbon and Balloons
12.2023 - 04.2024
B.com - Commerce
L S Raheja College of Commerce
06.2023 - 01.2026
Counter Salesperson
Ribbon and Balloons
12.2022 - 10.2023