Hardik Doda
Gurugram
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
3
3
Languages
Work History
SENIOR FRAUD INVESTIGATOR (SENIOR ASSOCIATE)
WNS GLOBAL SERVICES LTD.
10.2023 - Current
- Conducting due diligence on customers to assess potential risk.
- Reviewing and verifying customer identification and documentation.
- Verifies and identifies clients' identities by analyzing documents like passports, driver's licenses, and utility bills.
- Conduct thorough investigations and due diligence on prospective and existing business clients to ensure compliance with regulatory requirements and internal policies.
- Gather and analyze relevant information about business entities, including ownership structures, beneficial owners, financial statements, and other pertinent documentation.
- Verify the accuracy and authenticity of provided information through various reliable sources, ensuring adherence to established standards and guidelines.
- Evaluate the risk associated with engaging with specific businesses, identifying potential red flags or irregularities that require further scrutiny.
- Maintain comprehensive records and reports of KYB processes and findings, ensuring that all information is accurately documented and accessible.
- Proactively find opportunities to enhance KYB processes, streamline workflows, and improve efficiency without compromising compliance standards.
- Confirming the UBO's identity by reviewing government-issued IDs and conducting background checks.
FINCRIME SCREENING ANALYST (TEAMMATE)
Taskus India Pvt. Ltd.
02.2023 - 10.2023
- Initiating, verifying, and processing international financial transactions using Swift messages.
- Assessing and categorizing customer risk levels.
- Monitoring financial transactions for unusual or suspicious activity.
- Conducting due diligence checks on high-risk customers.
CLIENT DELIVERY SPECIALIST
Standard Chartered Bank
03.2022 - 09.2022
- Monitoring the cases actioned by AML KYC analysts to ensure proper adherence to policies and procedures.
- Improving the QA scorecards constantly to capture all new processes and procedures.
- Subject matter expert on KYC, corporate due diligence, and AML risk.
- Identifying process improvements and learning gaps.
- Ensuring that we meet rigorous AML KYC standards whilst building efficiency where possible.
- Leading calibration sessions, discussing the scorecards with AML KYCTLs and AML Line Manager.
- Identifying process improvements and learning gaps.
- Spotting negative individual and team trends.
- Preparing recommendations to improve the negative trends.
- Working on developing procedures.
SENIOR PROCESS EXECUTIVE (LOSS MITIGATION)
Infosys Bpm Limited
11.2020 - 03.2022
- Perform loan modification per Investors and Industry guidelines.
- Evaluate financials, review bank statements, tax returns and Review credit report.
- Track all required documentation to assure processing timeframes are being met and update system with statuses.
- Requesting the additional or missing documents.
- Ensures all documentation, acknowledgement and review done on time.
- Analytical ability- Eye for detail.
- Knowledge of Mortgage Documents.
SALES OFFICER
HDB Financial Services
09.2018 - 02.2020
- Achieve Profit Targets for the cluster of Branches in the Zone.
- Responsible for ensuring the achievement of all sales and revenue targets for the branch.
- Source business from open market.
- Maintain daily sales report.
- Coordination between all the Sales Supports Departments.
- Educate & enhance the awareness of the company's products.
- Ensuring highest levels of Customer Service delivery.
- Unique Promotions and Marketing Initiatives.
- Taking care of all process and related escalations.
Education
Associate of Arts - Economics
Jodhpur National University
Jodhpur06.2017
High School Diploma -
Ajmer Board
Hanumangarh06.2012
Skills
Root Cause Analysis
WEBSITES, PORTFOLIOS, PROFILES
https://www.linkedin.com/in/hardik-doda-858908199
Timeline
SENIOR FRAUD INVESTIGATOR (SENIOR ASSOCIATE)
WNS GLOBAL SERVICES LTD.
10.2023 - Current
FINCRIME SCREENING ANALYST (TEAMMATE)
Taskus India Pvt. Ltd.
02.2023 - 10.2023
CLIENT DELIVERY SPECIALIST
Standard Chartered Bank
03.2022 - 09.2022
SENIOR PROCESS EXECUTIVE (LOSS MITIGATION)
Infosys Bpm Limited
11.2020 - 03.2022
SALES OFFICER
HDB Financial Services
09.2018 - 02.2020
Associate of Arts - Economics
Jodhpur National University
High School Diploma -
Ajmer Board