Hardyal Meena
New Delhi
Summary
Operations Lead at Concentrix Daksh Pvt Ltd with expertise in process improvement and operational efficiency. Proven track record in strategic planning and conflict resolution, resulting in enhanced team performance and collaboration across departments. Achievements include significant performance enhancements and a cohesive work environment.
Overview
10
10
years of professional experience
Work History
Operations Lead
Concentrix Daksh Pvt Ltd
Gurgaon
08.2015 - Current
- Supervised daily operations to ensure compliance with company policies.
- Implemented process improvements, enhancing operational efficiency and workflow.
- Resolved employee issues and facilitated conflict resolution within team.
- Monitored performance metrics to identify opportunities for operational enhancement.
- Coordinated inter-departmental collaboration to maintain smooth workflow across teams.
Education
Post Graduate Diploma - Computer Science - Computer Applications Development
Suresh Ghyan Vihar University
Jaipur, Rajasthan05.2022
Bachelor of Arts - Education
Delhi University
New Delhi12.2012
Senior Secondary School -
Mata Kasturi Devi Public School
New Delhi03.2007
High Secondary School -
Kendriya Vidhyalaya Jharoda Kalan
New Delhi03.2005
Skills
- Process improvement and operational strategy
- Resource allocation
- Customer relationship management
- Strategic planning
- Effective communication
- Performance monitoring and workflow coordination
- Leadership development and policy enforcement
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Operations Lead
Concentrix Daksh Pvt Ltd
08.2015 - Current
Post Graduate Diploma - Computer Science - Computer Applications Development
Suresh Ghyan Vihar University
Bachelor of Arts - Education
Delhi University
Senior Secondary School -
Mata Kasturi Devi Public School
High Secondary School -
Kendriya Vidhyalaya Jharoda Kalan
Similar Profiles
SANKALP KAMBLESANKALP KAMBLE
Advisor 2 at Concentrix Daksh Pvt LtdAdvisor 2 at Concentrix Daksh Pvt Ltd
Darshan K UDarshan K U
Sr. Associate at Concentrix Daksh Pvt LtdSr. Associate at Concentrix Daksh Pvt Ltd
AMAN TRIPATHIAMAN TRIPATHI
Customer Advisor at Concentrix Daksh Pvt LTDCustomer Advisor at Concentrix Daksh Pvt LTD
Sam KuperSam Kuper
Data Scientist at Acme Packet Inc.Data Scientist at Acme Packet Inc.
Navdha SharmaNavdha Sharma
Sr. Manager- Social Media & Communication at CIN UniverseSr. Manager- Social Media & Communication at CIN Universe