Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
StoreManager

HAREESH D M

STORE MANAGER
BANGALORE

Summary

Dynamic Store Manager with a proven track record at Trent Hyper Market, excelling in customer service management and team development. Enhanced store profitability through strategic inventory management and effective employee training, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in cash management and budget administration, fostering a productive work environment.


Overview

11
11
years of professional experience
3
3
Languages

Work History

Store Manager

Bright Nutricare Pvt Ltd
10.2018 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Store Manager

Trent Hyper Market (Star Bazaar)
06.2014 - 09.2018
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Approved regular payroll submissions for employees.
  • Improved efficiency and accuracy of inventory management by implementing new stock control system.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
  • Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Education

Master of Science - Master of Computer Application

KLE Institute of Technology
Rajaji Nagar,Bangalore
04.2001 -

Bachelor of Science - Bachelor of Computer Application

Vivekananda Degree College
Rajaji Nagar,Bangalore
04.2001 -

Skills

Customer service management

Software

JAVA Programming

C Programming

C Programming

Software Testing

Interests

Im a Sports PersonI used play cricket when i'm free

Timeline

Store Manager

Bright Nutricare Pvt Ltd
10.2018 - Current

Store Manager

Trent Hyper Market (Star Bazaar)
06.2014 - 09.2018

Master of Science - Master of Computer Application

KLE Institute of Technology
04.2001 -

Bachelor of Science - Bachelor of Computer Application

Vivekananda Degree College
04.2001 -

Similar Profiles

CREATE PROFILE
HAREESH D MSTORE MANAGER