Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Additional Information
Timeline
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Hareesh Govind

Quality Analyst
Mavelikara

Summary

Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Quality Analyst

ART TECHNOLOGY AND SOFTWARE INDIA PVT.LTD
7 2019 - Current
  • Subject Matter Expert for projects of client in banking domain and was responsible for keep deadlines in tact.
  • Responsible to create X-ray Test cases in JIRA and responsible for release checks.
  • Projects Undertaken
  • 1.Chargeback project for all clients who uses MasterCard cards.
  • Chargeback, also referred to as a payment dispute, occurs when cardholder questions transaction and asks their card-issuing bank to reverse it .Many clients do the same by logging in Master card portal.
  • Implemented the same to all clients by giving them option in own user interface and connect to Master card by API connection. This enables clients to raise chargebacks from same interface they use . SME for this project.
  • VROL integration project
  • VROL stands for VISA resolve online where customers can raise disputes for VISA cards. This project was intended to bring VROL processing to clients into same portal just like Mastercard Chargeback project. Instead of API ,micro services were used to watch and process files
  • UAT testing
  • SEPA payments for Modulr payments
  • SEPA stands for SIngle Euro Payment Area where customers can send money and receive money who has EURO account.
  • Production Task Force for verifying bug fixes that happened in production environment

Quality Analyst

HIFX IT & MEDIA SERVICES PVT.LTD
10.2016 - 06.2019
  • Point of contact for Data Analytics Project and responsible for test planning ,test execution, test delegation and training to colleagues.
  • Responsible for preparation and execution of test cases for various
  • web and mobile application projects.
  • Projects Undertaken
  • 1.Data Analytics dash board
  • Clients were given a customized dash boards which helps in decision making and strategy development. As a manual tester, did perform validations from sending valid and invalid data to validation at the end dashboard. Client projects include data dashboards for m4marry.com,manorama news (mobile & web)
  • 2.m4marry project
  • Manual tester for m4marry web and mobile applications which is website designed for matrimony.
  • 3.Manorama news (Mobile Application project)
  • Project in which people read news either Android or Ios applications. Validating advertisements in correct positions, news ,video playlists were the major check points

Quality Analysis Intern

Visual IQ
08.2016 - 02.2017

Responsible in validating attribution data for clients

Customer SupportExecutive

XM SOFTWARESOLUTIONS
01.2015 - 08.2016

Responsible for taking voice calls and replaying emails to customers who sends money from USA to other countries using company's portal.

Responsible in completing money transactions from USA to other countries

Education

Bachelor of Technology - B.tech in Computer Science

Mount Zion College
Pattanamthitta
06.2008 - 06.2012

Skills

Manual Testing with strong knowledge in SDLC,API testing,Database testing,SQL

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Accomplishments

  • Certified Professional Scrum Master certified by Scrum.org
  • Soft Skill and Communicative English Trainer certified by ASAP Kerala
  • Google Analytics certification completed from Google

Certification

Advanced Software Testing from STC Palarivattom,Ernakulam

Software

Manual testing for web and mobile applications

SQL,Tableau,Redshift ,MySQLMicrosoft Excel,Data Analysis using Jupyter Notebook

Additional Information

Declaration

I here by declare that all the above furnished information are true and best of my knowledge

Hareesh G

Timeline

Quality Analyst

HIFX IT & MEDIA SERVICES PVT.LTD
10.2016 - 06.2019

Quality Analysis Intern

Visual IQ
08.2016 - 02.2017

Customer SupportExecutive

XM SOFTWARESOLUTIONS
01.2015 - 08.2016

Bachelor of Technology - B.tech in Computer Science

Mount Zion College
06.2008 - 06.2012

Quality Analyst

ART TECHNOLOGY AND SOFTWARE INDIA PVT.LTD
7 2019 - Current

Advanced Software Testing from STC Palarivattom,Ernakulam

Certified English Trainer by Additional Skill Acquisition Programme

PROFESSIONAL Scrum Master certification by Scrum.org

Hareesh GovindQuality Analyst