Having 4+ years of experience as a Senior associate at Capgemini
Overview
4
4
years of professional experience
Work History
Senior Associate
Capgemini
Bangalore
05.2022 - Current
Demonstrated expertise in posting daily receipts into customer accounts, ensuring accurate and timely entry
Proactively handled all tenant inquiries on daily basis through ultimas tool and email, providing prompt and satisfactory resolutions
Conducted extensive research to identify tenants applied, unapplied and unidentified cash receipts to correct invoices
Collaborated closely with accountants and clients to make necessary corrections and to maintain data accuracy
Initiated and implemented analytical solutions to resolve cash application discrepancies, minimizing mis postings
Consistently followed established procedures with a focus on quality to ensure timely and accurate posting of all cash receipts into tenant accounts, meeting SLA requirements
Preparation of General ledger postings on daily basis
Adhering to the client calendar and processing the incidents from client queue with quality submission
Handling all the urgent and escalating emails from the client
Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
Associate
Concentrix
Bangalore
03.2021 - 06.2022
Verifying the documents and scanned reports collected from the client server, adding printed copies to the attachment folder, doing a final check, and uploading the documents to the database.
Data security, the total of the check images, and the overall attachments should all match while sending data back to the security system.
Managing the volume and working according to the data verification.
In case of any reports, mismatches, or accountant requests to make some requirements, we will connect with the client to discuss the particular documents, and verify the statements.
Provided customer service support for inquiries, complaints, and returns.
Analyzed financial data to identify trends and areas for improvement.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Completed day-to-day duties accurately and efficiently.
Education
MBA -
SITAMS college
Chittoor
06.2019
Skills
Effective Communication
Data entry
O2C Cash application
Genral Ledger Accounting
MS Office
Accomplishments
Received many appreciations emails from client for quick and quality work
Participated and coordinated in all the co-curricular activities during client visits Town halls, and other celebrations.