Associate Consultant / Solution Architect / Solution Lead
- Led enterprise-scale RMS/OReSA transformation for NMG, designing a bolt-on Jewelry Management System aligned to Oracle Retail standards, reducing manual effort by 40% and improving merchandising efficiency.
- Implemented automation for item creation and location ranging, cutting onboarding cycle time by 30% and winning the TCS Innovista Sparkle Award.
- Directed UK-shift production support, delivering 99.9% application availability, resolving 95% of incidents within SLA, and ensuring audit continuity for high-volume sales transactions.
- Led a global team of 10 consultants, improving sprint delivery predictability to 95% adherence and standardizing Oracle Retail functional and technical practices.
- Reduced batch processing failures by 22% through PL/SQL performance optimization and Unix automation improvements.
- Designed and supported integrations for Oracle Retail merchandising flows, enhancing data integrity across upstream/downstream systems.
