Summary
Work History
Education
Skills
Certification
Awards
Retail Ai Ml Projects
Timeline
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Hareesh Kumar KB

Bangalore

Summary

Senior Oracle Retail Techno-Functional Consultant with 19 years of experience across ORMS, ReSA/OReSA, ORPM, and ORWMS, delivering global transformation programs for top retailers including Tesco, Supervalu, Abercrombie & Fitch, Ahold, Primark, Lifestyle, Neiman Marcus Group and ASOS. Expert in PL/SQL, Unix Shell, retail integrations, batch optimization, and solution design with a strong track record of automation, incident reduction, and system stabilization. Skilled in leading cross-functional teams, driving end-to-end solutioning, and aligning Oracle Retail processes with business goals. Currently pursuing PG program on AI and ML in Texas University of Austin in collaboration with Great Learning. Recently upskilled in AI/ML with hands-on exposure to predictive modelling, data analysis and machine-learning workflows, with a strong focus on applying AI-driven insights to demand forecasting, replenishment optimization and retail process transformation.

Work History

Associate Consultant / Solution Architect / Solution Lead

Tata Consultancy Services (TCS)
01.2019 - Current
  • Led enterprise-scale RMS/OReSA transformation for NMG, designing a bolt-on Jewelry Management System aligned to Oracle Retail standards, reducing manual effort by 40% and improving merchandising efficiency.
  • Implemented automation for item creation and location ranging, cutting onboarding cycle time by 30% and winning the TCS Innovista Sparkle Award.
  • Directed UK-shift production support, delivering 99.9% application availability, resolving 95% of incidents within SLA, and ensuring audit continuity for high-volume sales transactions.
  • Led a global team of 10 consultants, improving sprint delivery predictability to 95% adherence and standardizing Oracle Retail functional and technical practices.
  • Reduced batch processing failures by 22% through PL/SQL performance optimization and Unix automation improvements.
  • Designed and supported integrations for Oracle Retail merchandising flows, enhancing data integrity across upstream/downstream systems.

Team Lead / Tech Lead

Wipro Technologies
01.2013 - 01.2019
  • Drove RMS and ReSA enhancements that reduced merchandising incidents by 52%, receiving recognition from the Ahold Global CIO.
  • Automated ReSA store closure and sales discrepancy workflows, enabling 100% on-time daily audit and financial reconciliation.
  • Enhanced SLA-driven incident operations, achieving 40% reduction in repeat incidents through strengthened RCA processes and functional defect elimination.
  • Reviewed technical/functional design documents, improving solution quality and ensuring compliance with retail change management standards.
  • Trained 15+ new analysts/consultants on RMS/ReSA processes, improving onboarding efficiency and reducing shadowing effort.

Senior Software Engineer

Tech Mahindra Ltd.
01.2010 - 01.2013
  • Delivered PL/SQL, Unix Shell Scripts and customizations for RMS with 98% defect-free releases across multiple functional modules.
  • Improved batch execution time by 18% through code optimization and query tuning.
  • Performed requirement analysis, functional mapping, and technical design for US retail operations, ensuring alignment with Oracle Retail functional flows.

Software Engineer

SuperValu Services India Pvt. Ltd.
01.2010 - 12.2010
  • Identified 20+ high-priority defects during RMS/ReSA testing and gap analysis, preventing major post-production failures.
  • Acted as business analyst for issue triaging and functional clarification during system rollout.

Software Engineer

Tesco HSC (UK & Japan)
01.2006 - 01.2010
  • Built an automated sales discrepancy monitoring system in ReSA for 3,000+ Tesco stores, improving POS sales validation accuracy and enabling proactive store status reporting.
  • Automated merchandising batch flows, increasing operational efficiency by 15%.
  • Conducted onsite Japan requirements gathering, delivering functional/technical solutions for multi-country RMS implementations.

Education

B.E. - Electronics & Communication Engineering

PES Institute of Technology

PGP - Artificial Intelligence & Machine Learning

University of Texas at Austin
12.2025

Skills

  • Oracle Retail Applications: RMS/ORMS
  • ReSA/OReSA
  • ORPM/RPM
  • ORWMS
  • PL/SQL
  • SQL
  • Unix Shell Scripting
  • Python
  • RIB
  • Batch Scheduling
  • Control-M
  • Data Pipelines

Certification

  • Omni-Channel Strategy & Retail Transformation
  • AI Tools Workshop - B-10X
  • TCS AI Hackathon - RAG-based Data Quality Validator

Awards

  • TCS Innovista Sparkle Award - Automation of Item Creation & Ranging for client NMG.
  • Ahold Global CIO Recognition - Received ASM champ award for Reducing RMS incidents by 52%.
  • Appreciation by Oracle Retail Delivery and Business Head for excellent contribution.

Retail Ai Ml Projects

  • SuperKart Sales Forecasting (Demand Prediction), Developed an end-to-end machine learning forecasting pipeline using engineered store, regional, and product-level features, improving quarterly revenue prediction accuracy and enabling data-driven inventory and procurement decisions., Benchmarked multiple regression models and optimized a Random Forest Regressor using RandomizedSearchCV, achieving strong performance (R² ≈ 0.93) and significantly reducing forecast error., Built a production-ready deployment stack with Streamlit UI, and Docker containers on Hugging Face Spaces, generating actionable insights for store expansion, pricing, and stock planning.
  • GenAI Medical Assistant - RAG Model, Built a RAG-based AI solution for domain-specific document retrieval, demonstrating expertise in LLMs, vector search, document indexing, and workflow reasoning to address healthcare challenges to overcome information overload and provide healthcare professionals with fast, contextually accurate insights., Delivered a functional AI prototype demonstrating real-time medical knowledge retrieval and showcasing its potential to standardize care practices and improve patient outcomes.

Timeline

Associate Consultant / Solution Architect / Solution Lead

Tata Consultancy Services (TCS)
01.2019 - Current

Team Lead / Tech Lead

Wipro Technologies
01.2013 - 01.2019

Senior Software Engineer

Tech Mahindra Ltd.
01.2010 - 01.2013

Software Engineer

SuperValu Services India Pvt. Ltd.
01.2010 - 12.2010

Software Engineer

Tesco HSC (UK & Japan)
01.2006 - 01.2010

PGP - Artificial Intelligence & Machine Learning

University of Texas at Austin

B.E. - Electronics & Communication Engineering

PES Institute of Technology
Hareesh Kumar KB