HAREESHMA M H
Pathanamthitta
Summary
Motivated professional with experience in retail store operations, inventory management, order picking and fulfillment.. Currently working as an Assistant Store Manager, with previous experience as a Picker and Floor In-charge. Skilled in stock handling, team coordination, problem-solving and supporting smooth day-to-day store operations. Holds a B.Tech degree in Computer Science.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Assistant Store Manager
Swiggy Instamart
Kochi
01.2026 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
Floor In-charge
Swiggy Instamart
Kochi
08.2025 - 01.2026
- Coordinated daily floor activities to ensure smooth operations and enhance customer experience.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supported store manager with daily store operations and team coordination.
- Assisted staff with floor responsibilities and product arrangement to improve product visibility.
- Monitor stock availability and maintain an organized floor area.
- Handled scheduling for store shifts to achieve adequate staffing.
- Assisted with scheduling, shift coverage, and staff communication.
- Resolved customer concerns and escalated issues to store leadership.
Picker
Swiggy Instamart
Kochi
10.2023 - 08.2025
- Pick products accurately according to customer orders.
- Support order fulfillment and timely processing of orders.
- Safeguarded products to maintain quality during handling. to uphold high picking accuracy.
- Inspected picked items for damage, leakages, and expiration dates to ensure high customer satisfaction.
- Monitored inventory levels and restocked merchandise throughout sales floor.
- Assisted with stock taking, counting inventory levels, shelf restocking, and reporting stock discrepancies to store managers.
Education
Bachelor of Technology (B.Tech) - Computer Science
Mount Zion College of Engineering
KozhuvalloorHigher Secondary (+2) -
KSGHSS
KadapraSSLC (10th) -
DBHSS
ThiruvallaSkills
- Inventory Management Store Operations Order Picking and Fulfillment Stock Handling Teamwork and Coordination Problem-Solving Communication Floor Management Time Management
LANGUAGES
Title: ASSISTANT STORE MANAGER
Personal Information
Title: ASSISTANT STORE MANAGER
Languages
Malayalam
First Language
English
Elementary
A2
Tamil
Upper Intermediate
B2
Timeline
Assistant Store Manager
Swiggy Instamart
01.2026 - Current
Floor In-charge
Swiggy Instamart
08.2025 - 01.2026
Picker
Swiggy Instamart
10.2023 - 08.2025
Bachelor of Technology (B.Tech) - Computer Science
Mount Zion College of Engineering
Higher Secondary (+2) -
KSGHSS
SSLC (10th) -
DBHSS